J.D. Power & Associates annual survey of automobile quality - Toyota Nation Forum : Toyota Car and Truck Forums


» Auto Insurance
» Featured Product
» Wheel & Tire Center

Go Back   Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Truck, SUV and Van Forums > Tacoma Forum > 2nd Generation (2005+)

2nd Generation (2005+) Discussion area for the 2nd generation of the Toyota Tacoma

ToyotaNation.com is the premier Toyota Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 06-08-2006, 07:57 AM   #1 (permalink)
Official TN Member
 
lZl jody lZl's Avatar
 
Join Date: Dec 2005
Location: Charlotte
Posts: 456
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View lZl jody lZl's Photo Gallery
J.D. Power & Associates annual survey of automobile quality

Toyota as a company did great in the survey finishing 2nd overall but this is disturbing:

J.D. Power & Associates Winners And Runners-Up

MIDSIZE PICKUP
• Winner: Ford Ranger
• Runners-up: Honda Ridgeline, Subaru Baja (tie)


I wanna see how much that ranger is worth in five years vs the tacoma.
__________________
2006 Silver Streak Prerunner Access Cab Sport V6 w/ tow
lZl jody lZl is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 06-08-2006, 08:03 AM   #2 (permalink)
Official TN Member
 
Join Date: Feb 2006
Location: Hickory, NC
Posts: 68
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View R DUB's Photo Gallery
As far as quality, I could see how Honda and Subaru would rank high on the list, but how a Ford Ranger beat a Tacoma I will never understand. The tester must have been a crack baby.
__________________
2005 4X4 TRD Sport, Access Cab, 6 spd, Silver Streak Mica, K&N Filter, 265/70/17 Nitto TerrGrapplers, In Channel Visors, UWS Toolbox
R DUB is offline   Reply With Quote
Old 06-08-2006, 08:10 AM   #3 (permalink)
Official TN Member
 
Join Date: Apr 2006
Location: Tennessee
Posts: 252
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 1 reviews
View tacobill's Photo Gallery
Ford Ranger?? That truck hasn't had any significant changes in over 10 years. Reviewer wasn't on "crack", he/she was on payroll!! Well in fairness to Ford, maybe they got it somewhat right after 10 years of trying.....ha ha ha ha.
tacobill is offline   Reply With Quote
Old 06-08-2006, 08:11 AM   #4 (permalink)
Official TN Member
 
Join Date: Oct 2005
Location: Georgia
Posts: 55
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View Motogyro's Photo Gallery
Unfreaking believable and the ranger is such a dated platform to.
Motogyro is offline   Reply With Quote
Old 06-08-2006, 08:23 AM   #5 (permalink)
Official TN Member
 
Join Date: Dec 2005
Location: Long Island - NY
Posts: 333
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View ScubaGuy's Photo Gallery
It's a quality survey, I am not surprised that a truck that has been virtually the same over the past 10+ years has less bugs in it then a 2 year old model. It just makes sense, no?

Also every Ford I have ever owned has been very reliable so again I am not surprised.
ScubaGuy is offline   Reply With Quote
Old 06-08-2006, 08:29 AM   #6 (permalink)
Official TN Member
 
lZl jody lZl's Avatar
 
Join Date: Dec 2005
Location: Charlotte
Posts: 456
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View lZl jody lZl's Photo Gallery
Quote:
Originally Posted by ajglennon
It's a quality survey, I am not surprised that a truck that has been virtually the same over the past 10+ years has less bugs in it then a 2 year old model. It just makes sense, no?

Also every Ford I have ever owned has been very reliable so again I am not surprised.
If Fords are so reliable, why is their trade-in value so low?
I've owned a Thunderbird and a F-150. Unfortunately, both of them had issues.
__________________
2006 Silver Streak Prerunner Access Cab Sport V6 w/ tow
lZl jody lZl is offline   Reply With Quote
Old 06-08-2006, 08:41 AM   #7 (permalink)
Official TN Member
 
Join Date: May 2006
Location: Indianapolis
Posts: 615
Thanks: 2
Thanked 30 Times in 24 Posts
iTrader Score: 0 reviews
View TurDonor's Photo Gallery
Before you get your panties all in a bunch, remember what the survey is measuring. I believe it is mainly customer complaints, warranty work, and things like that, in the first year of vehicle ownership. Check the posts; we have some of those. A 12-year-old Ford platform has an advantage with all that time to iron out the troublespots, compared to every other midsize out there that's been completely redesigned recently. This survey has nothing to do (well, very little to do) with overall design and engineering quality, which is probably what brought most of us to this package.

Also check out the raw numbers; I believe I read this morning the average number of complaints per vehicle was 1.2 or something, while the Porsche model that was best overall had 0.9. Not that much spread.

I do have to give Honda some credit, though, as girlie a design as that Ridgeline is. I don't know if the Honda owners are just super-cautious drivers, or if Honda carved the Ridgeline mostly out of an existing platform and stuck a bed in place of the trunk, or if they know a little more about building initial quality in a new vehicle, but they did well in this contest, which is a good win for them. They get my congratulations. But they will never get my money for one.
TurDonor is offline   Reply With Quote
Old 06-08-2006, 09:45 AM   #8 (permalink)
Ron Jeremy's twin brother
 
screeber's Avatar
 
Join Date: Jan 2006
Location: gone
Posts: 1,461
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 6 reviews
View screeber's Photo Gallery
Quote:
Originally Posted by TurDonor
Before you get your panties all in a bunch, remember what the survey is measuring. I believe it is mainly customer complaints, warranty work, and things like that, in the first year of vehicle ownership. Check the posts; we have some of those. A 12-year-old Ford platform has an advantage with all that time to iron out the troublespots, compared to every other midsize out there that's been completely redesigned recently. This survey has nothing to do (well, very little to do) with overall design and engineering quality, which is probably what brought most of us to this package.

Also check out the raw numbers; I believe I read this morning the average number of complaints per vehicle was 1.2 or something, while the Porsche model that was best overall had 0.9. Not that much spread.

I do have to give Honda some credit, though, as girlie a design as that Ridgeline is. I don't know if the Honda owners are just super-cautious drivers, or if Honda carved the Ridgeline mostly out of an existing platform and stuck a bed in place of the trunk, or if they know a little more about building initial quality in a new vehicle, but they did well in this contest, which is a good win for them. They get my congratulations. But they will never get my money for one.
If it's the same platform as the Pilot (I think it is), then it traces back to the Odyssey. Can't beat driving a pickup truck based on a minivan chassis

As far as the quality study goes, I read this morning that they've changed the parameters somewhat this year to include both defects and design flaws (the latter being a newer measure). Apparently BMW suffered largely on the design aspect of the survey, which hurt their overall score. Not sure if this had an impact on the Tacoma measures (I don't see how it could).

I laughed hard when I saw Land Rover once again at the bottom of the overall list. They advertise those things as being so distinguished and well-traveled - the perfect truck for a safari in Africa or a trip across the outback. Wouldn't you love to have that heap of metal break down on you in the middle of the Australian outback.....
__________________
- disinterested



screeber is offline   Reply With Quote
Old 06-08-2006, 10:03 AM   #9 (permalink)
Hey There...
 
OneMnk's Avatar
 
Join Date: Jul 2005
Location: Socal
Posts: 920
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View OneMnk's Photo Gallery
Also to you gotta remember how many more rangers there are then Tacos, Everyone freaking company buys rangers as fleet vechiles because they are so cheap. My friend has an 03 edge and that thing rides like a piece of ****
__________________

- 2005 Taco, Trd Exhaust, Trd CAI, Tint, Blacked out Emblem, Debadged, Eclipse AVN 5500 -
- 3" Toytec/OME Lift, 285/70/17 BFG M/Ts on 17x9 Blk Moto Metal 951s -
OneMnk is offline   Reply With Quote
Old 06-08-2006, 10:13 AM   #10 (permalink)
Official TN Member
 
Join Date: Jan 2005
Location: PA
Posts: 263
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View TacoNick's Photo Gallery
In terms of new vehicle quality, the rankings were, in this order, Porsche, Lexus, Hyundai, and then Toyota. That's right--Hyundai has now surpassed Toyota with 102 problems per 100 vehicles compared to 106 from Toyota. Of course, this says nothing about long-term quality, but it definitely shows that Toyota, in its desire to focus on quantity and be the #1 carmaker in America, could be losing its grip on quality.
TacoNick is offline   Reply With Quote
Old 06-08-2006, 10:17 AM   #11 (permalink)
Official TN Member
 
Join Date: Dec 2005
Location: Long Island - NY
Posts: 333
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View ScubaGuy's Photo Gallery
In a way I don't see 102 vs 106 as being a big deal. Even 100 vs 120 isn't (IMO). They really should take a survey to see how many of these problems were solved with 1 hassle free trip to the dealer. Cars/trucks will always have issues no matter who builds them, how you are treated as a customer by the dealer after the sale is much more important to me.
ScubaGuy is offline   Reply With Quote
Old 06-08-2006, 10:52 AM   #12 (permalink)
Master Slouch
 
downseven's Avatar
 
Join Date: May 2006
Location: Atlanta, GA
Posts: 348
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View downseven's Photo Gallery
Always remember the famous quote from either Mark Twain or Winston Churchill: "There are lies, damn lies, and statistics."

The JD Power and other "quality" ranking organizations are usually fairly ambiguous on criteria and weighted measurements ... and the top ranked firms want to keep it that way.

But as Toyota owners, we KNOW we have good vehicles. My dad has a Ranger, and he wishes he had a Tacoma now.
__________________

2006 Tacoma Double Cab 4WD TRD Off Road
Auto Trans | JBL Sound | PopN'Lock | Fog Light Mod | Clear Bra | Silverstar Headlights (9003) | Luminics JDM Yellow Foglights (H10)
Tacoma Frappr Map <--Add Yourself
downseven is offline   Reply With Quote
Old 06-08-2006, 10:57 AM   #13 (permalink)
Official TN Member
 
lightningxb12's Avatar
 
Join Date: Apr 2006
Location: Florida
Posts: 275
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View lightningxb12's Photo Gallery
Odiously Im a taco fan b/c I own one. I also have an beater 94 4cyl Ranger. That Ranger is great on gas, dependable and easy to work on when necessary. I also traded in my 05 screw F-150 (paid for) to buy the Tacoma because the F-150 was a big piece of crap.

The Ranger did so well because it has been bacically the same truck since 1984, give or take a year. They have had time to work the bugs out and there are many of them on the road.

There re-sale isnt that good because there are so many of them out on the road. Many people dont realise the 4 cyl Ranger is Mazda - all the way.

I would never own a Ranger over a Tacoma, but they are good little trucks.

The other thing is that they are compact trucks not mid size. They shouldnt even be in the same compairable class.

Just my .02
__________________
Be prepared to get flamed for not using the search button.

Last edited by lightningxb12; 06-08-2006 at 10:59 AM.
lightningxb12 is offline   Reply With Quote
Old 06-08-2006, 11:06 AM   #14 (permalink)
4.0 Smoking
 
TrdTacoma84's Avatar
 
Join Date: Mar 2006
Location: so.cal
Posts: 2,827
Thanks: 0
Thanked 1 Time in 1 Post
iTrader Score: 0 reviews
View TrdTacoma84's Photo Gallery
I got a ride from a co worker yesterday in his brand new honda ridgeline. Black on 22" that sucker was smooth felt like a car. Even on a dirt road. If honda did something with there look they would be better. But he had his ridgeline really looking good. Also not a single noise. Very quite cab and no squeaks rattles of such. My tacoma rattles up the ass when i go to work. On a bumpy dirt road. He took me down the same dirt bumpy road and it handled better than the tacoma. So i say honda gots a nice full size pickup for smooth ride. But as far as looks and acting like a truck i dont think so.
__________________

http://www.cardomain.com/ride/2069203/1

2005 Pre Runner V6 access cab auto. Helo Maxx 6 17x9 Good Year Silent Armor 275/70/R17. Trd Exhaust, K/N 63 Series Intake w/AEM Filter.....
TrdTacoma84 is offline   Reply With Quote
Old 06-08-2006, 12:20 PM   #15 (permalink)
New TN User
 
Join Date: May 2006
Location: Torrance
Posts: 31
Thanks: 0
Thanked 0 Times in 0 Posts
iTrader Score: 0 reviews
View charlie_Algerno's Photo Gallery
You have to remember that JDI surveys issues on vehs that were purch'd in the last year. BMW plummeted b/c they've had new vehs out and so has Mercedes. What matters beyond INITIAL reliability is long term reliability. How many problems will Ford or Hyundai owners have 4 or 5 years from now.
charlie_Algerno is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

  Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Truck, SUV and Van Forums > Tacoma Forum > 2nd Generation (2005+)

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
History of the Toyota Camry Ratko Camry & Solara Lounge 54 01-13-2012 08:42 PM
How Would I Be Able To Get The Most Power Out Of My Amp? Vato Loco Audio, Video, and Security - Tech 6 10-26-2004 02:22 PM
Is a Toyota a Lexus? Razo-E Toyota News 48 08-17-2004 12:04 PM
Making some cool power (caution! For reference use only ) AngryAE101 Archived Corolla threads 5 11-03-2003 10:03 PM
Toyota and Lexus have the best seats EKam General Discussion 9 01-27-2002 12:42 PM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -5. The time now is 09:39 AM.



Powered by vBulletin® Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
ToyotaNation.com is an independent Toyota/Lexus enthusiast website. ToyotaNation.com is not sponsored by or in any way affiliated with Toyota Motor Sales, USA, Inc. The Toyota, Lexus and Scion names and logos are trademarks owned by Toyota Motor Sales, USA, Inc.