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Join Date: Sep 2013
Location: Gresham, OR
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Distorted Windshield in 2012 Prius
I own a 2012 Prius Plug-In Advanced. I bought it brand new and have really enjoyed it except for three distorted windshields. Instead of trying to describe it, here's a video of a report that KGO-TV, San Francisco did in Febraury, 2013. It demonstrates and describes my problem spot on:
After the installation of the third defective windshield under warranty, Toyota says that there is nothing else they can do, but they don't consider it a safety issue. A distorted windshield isn't a safety issue?! They won't take the car back or exchange it, so it is now in litigation under the lemon law.
It's intensly frustrating because aside from the defective windhshields the car is perfect. This was my third brand new Prius (previously had a 2007 II and a 2010 IV), and I also bought a brand new Sienna in 2008. I'm a four time customer of brand new vehicles and this is how they treat me?! Well, never again!
Last edited by rsb97080; 09-18-2013 at 01:32 PM.
Reason: additional info.