Shortchanged with OE Tires? - Toyota Nation Forum : Toyota Car and Truck Forums

Highlander Hybrid The first hybrid SUV from Toyota, the Highlander Hybrid!

 
LinkBack Thread Tools Display Modes
post #1 of 6 Old 06-11-2017, 08:03 AM Thread Starter
New TN User
 
lloyd123's Avatar
 
Join Date: May 2017
Location: Central MA
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Thanks: 1
Thanked 2 Times in 2 Posts
iTrader Score: 0 reviews
(Thread Starter)
Shortchanged with OE Tires?

I was adjusting tire pressure and setting the TPMS baseline on my new Highlander Hybrid and decided to measure the tread depth with a tire gauge - I measured 9/32". I even tried a second gauge and it was the same. In the past I always got 10/32" with new tires. I looked up Bridgestone Dueler H/L 422 on TireRack and they had the tire listed several times - OE version didn't list depth but non OE version listed 10/32" and was heavier and wider. I think the OE version shortchanged the owners by about 5,000 miles of wear.



EDIT - just realized that TireRack only listed 19" tires for the Hybrid - not updated yet to list 18" on my XLE for 2017. Looked up the 18" for the non hybrid version and the same results for the tread depth but interestingly they have the OE version as being slightly wider.

2017 Highlander Hybrid XLE Alumina Jade Metallic

Last edited by lloyd123; 06-11-2017 at 08:31 AM.
lloyd123 is online now  
Sponsored Links
Advertisement
 
post #2 of 6 Old 06-11-2017, 04:28 PM
Moderator
 
ukrkoz's Avatar
 
Join Date: Jun 2010
Location: Pac NW
Posts: 3,427
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 345 Post(s)
Thanks: 23
Thanked 270 Times in 233 Posts
Supreme Member
Garage
iTrader Score: 0 reviews
All you need to do is to go to a tire store and measure a new tire of same kind there. You either have the case, or you do not. Fair enough? I doubt Toyota orders some sort of special shaved down tires from Bridgestone. But I know lumber at Home Depot is never length specified. Or width. or thickness.

NEW HYBRID OWNER FAQ ANSWERED HERE:
http://www.toyotanation.com/forum/10...ease-read.html

ukrkoz is offline  
post #3 of 6 Old 06-11-2017, 06:46 PM Thread Starter
New TN User
 
lloyd123's Avatar
 
Join Date: May 2017
Location: Central MA
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Thanks: 1
Thanked 2 Times in 2 Posts
iTrader Score: 0 reviews
(Thread Starter)
Quote:
Originally Posted by ukrkoz View Post
All you need to do is to go to a tire store and measure a new tire of same kind there. You either have the case, or you do not. Fair enough? I doubt Toyota orders some sort of special shaved down tires from Bridgestone. But I know lumber at Home Depot is never length specified. Or width. or thickness.
Well I'm not going to loose any sleep over this but I do believe that Bridgestone/Firestone makes a special version of the Bridgestone Dueler H/L 422 to be used as OE equipment on the Highlander Hybrid.

If you go to the Bridgestone/Firestone website and look up their information on the Bridgestone Dueler H/L 422 for size P245/60R18 they have it listed as having a speed rating of H. The same Bridgestone Dueler H/L 422, size P245/60R18 that are on my XLE only have a speed rating of T which is exactly what Toyota specifies as listed in the Owner's Manual. So it would appear that Toyota does order a special OE version with a lower speed rating and, according to my measurements, a little less tread.

Again, I'm not going to demand to be compensated for a measly 1/32" of tread - just thought it was noteworthy.

2017 Highlander Hybrid XLE Alumina Jade Metallic
lloyd123 is online now  
Sponsored Links
Advertisement
 
post #4 of 6 Old 06-11-2017, 07:25 PM
Moderator
 
ukrkoz's Avatar
 
Join Date: Jun 2010
Location: Pac NW
Posts: 3,427
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 345 Post(s)
Thanks: 23
Thanked 270 Times in 233 Posts
Supreme Member
Garage
iTrader Score: 0 reviews
Of course. But you said in your post that or version shortchanged you 5000 miles of warranty or miles driven. Can't see from the phone.
So I'd go to a store, find same tire, use same gauge and take same measurement.
Then you either have case and talk to toyota or not. That's only fair.
For example I observed that my speedo on TCH is 4 miles fast. What can shortchange the warranty. But it is within 5 miles range allowed by NHTSA and somehow odo is accurate so I had no case.
Just saying. As we all like and respect our yotas.
ukrkoz is offline  
post #5 of 6 Old 06-12-2017, 10:35 AM Thread Starter
New TN User
 
lloyd123's Avatar
 
Join Date: May 2017
Location: Central MA
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Thanks: 1
Thanked 2 Times in 2 Posts
iTrader Score: 0 reviews
(Thread Starter)
Quote:
Originally Posted by ukrkoz View Post
Then you either have case and talk to toyota or not. That's only fair.
For example I observed that my speedo on TCH is 4 miles fast. What can shortchange the warranty. But it is within 5 miles range allowed by NHTSA and somehow odo is accurate so I had no case.
Just saying. As we all like and respect our yotas.
I don't think Toyota would have any liability in this as they only offered to supply a T rated P245/60R18 tire - not any specifics as to tread depth or to be compared with another version that Bridgestone sells to the public. Toyota offers no warranty on the tire but Bridgestone does so it would be interesting to see how they would prorate a tire that has a defect - would it be based on 10/32" or 9/32" tread? I sent an email to them asking this question - let's see if I get a reply.

By the way - I'm retired and recovering from recent rotator cuff surgery so I really have nothing else to do except waste time on the computer.

2017 Highlander Hybrid XLE Alumina Jade Metallic
lloyd123 is online now  
post #6 of 6 Old 06-12-2017, 10:52 AM
Moderator
 
ukrkoz's Avatar
 
Join Date: Jun 2010
Location: Pac NW
Posts: 3,427
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 345 Post(s)
Thanks: 23
Thanked 270 Times in 233 Posts
Supreme Member
Garage
iTrader Score: 0 reviews
Now that I'm back to PC, not phone.
It's simple matter of principle.
And no, Yota won't have any liability. Now that I finally re-read your post.
I think the OE version shortchanged the owners by about 5,000 miles of wear.
Of course it will. They want you buy more, not less. it's business.
But now that you are retired and have time... Why not to actually check on tires? Just as educational experiment?

NEW HYBRID OWNER FAQ ANSWERED HERE:
http://www.toyotanation.com/forum/10...ease-read.html

ukrkoz is offline  
Sponsored Links
Advertisement
 
Reply

  Toyota Nation Forum : Toyota Car and Truck Forums > Toyota Hybrid Forum > Highlander Hybrid

Bookmarks

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
Back