I have an 03 Highlander, I'm original owner, full toyota service etc etc.
At 140,000km and 6 years in service it blew the head gasket. This is literally the first problem I've ever had with this car.
Repair is not possible . Engine replacement is the only option.
This seems to be an incredibly rare event with this vehicle
This is an expensive repair.
I am -respectfully- trying to get Toyota Canada to "participate" in the repair:sosad:
UPDATE
Wow. Toyota just got back to the dealer/service centre within a few hours to say they are standing behind their product and helping with the cost.
I am unsure of the details so far (as we don't know exactly what the final cost will be- and for sure I am on the hook for the cost of a head gasket replacement /major engine service etc which is fair enough).
But the bottom line is Toyota could have been more difficult, and they chose to keep a customer (we own 2 toyotas).
I'm unhappy the car failed... but pleased with Toyota's response.
Keep your service records, and when you find a good Toyota service centre, stick with them. If you have a problem, be polite.
As I said earlier, this has been our family workhorse vehicle in a harsh climate for 6 years and has been flawless up to last weekend.
At 140,000km and 6 years in service it blew the head gasket. This is literally the first problem I've ever had with this car.
Repair is not possible . Engine replacement is the only option.
This seems to be an incredibly rare event with this vehicle
This is an expensive repair.
I am -respectfully- trying to get Toyota Canada to "participate" in the repair:sosad:
UPDATE
Wow. Toyota just got back to the dealer/service centre within a few hours to say they are standing behind their product and helping with the cost.
I am unsure of the details so far (as we don't know exactly what the final cost will be- and for sure I am on the hook for the cost of a head gasket replacement /major engine service etc which is fair enough).
But the bottom line is Toyota could have been more difficult, and they chose to keep a customer (we own 2 toyotas).
I'm unhappy the car failed... but pleased with Toyota's response.
Keep your service records, and when you find a good Toyota service centre, stick with them. If you have a problem, be polite.
As I said earlier, this has been our family workhorse vehicle in a harsh climate for 6 years and has been flawless up to last weekend.