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Join Date: Dec 2008
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I broke down and took the vehicle into the dealership expecting a fight based on the last time I went to the dealership for service (from the dealer I purchased which is an hour away). I went to a local dealership and was shocked. I described the condition, they noted it, road tested, roadforce balanced, and roadtested again. The tech came out and said that they had successfully reproduced the shake and could not make it go away. Here's the part where I was blown away.
They went to the lot, got a new Sequoia, unmounted the tires, remounted them on my rims, balanced and roadtested. No shake. The determination, my stock tires in the front were out of round by .009 and .012. The rims checked out ok. Bottom line is the dealership is ordering me 4 new tires under warranty at zero cost to me.
Funny part is, this dealership was terrible to work with on the sales end and came in over $10K higher on price than where I purchased. I guess you can't judge the back of the house by the front's business practices.
Oh yeah, the other thing, They will change the oil on my 08 Sequoia 4wd for $21.99 out the door including filter. Given the lousy oil change on this truck, I will be going to this dealer. The filter is $12 for me to buy plus this way, Toyota has a total record of all oil changes.
I'll let you know how it comes out. Here's to hoping the Michelins they replace are better than the cheaper stock oem Michelins.