The $3,200 Brake Job - 2012 Prius C - Toyota Nation Forum : Toyota Car and Truck Forums
Prius 2nd Gen - Hybrid (2004-2009) Toyota Prius Hybrid discussion for years 2004-2009.

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post #1 of 23 Old 06-16-2016, 07:41 PM Thread Starter
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The $3,200 Brake Job - 2012 Prius C

Last Tuesday my 2012 Prius C brake system failed while I was driving to work. Multiple emergency lights popped on and the brakes lost pressure. I got it towed to the nearest Toyota dealership in Ann Arbor Michigan. That same Tuesday I was told it would cost $3,200 to fix the brake booster. The car has 114,000 miles on it and I have done regular maintenance throughout.

Toyota told me a day or two later they are considering providing some "assistance" with the repair....here I sit about 9 days later after making almost daily phone calls to the dealership or customer care with no assistance and just the promise "we are looking into it."

Has anybody heard of this issue or have any ideas how to reduce the cost? I looked into other mechanics and they are willing to do it cheaper but I have not had any success finding used parts. I'm not that handy and don't really have the tools or expertise to try and attempt this myself.

Last edited by Jeff44; 06-16-2016 at 07:47 PM.
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post #2 of 23 Old 01-11-2017, 06:15 PM
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sounds excessive and expensive. Was it finally resolved? How much did you end up paying and what was done?
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post #3 of 23 Old 01-11-2017, 06:32 PM
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Quote:
Originally Posted by Jeff44 View Post
Last Tuesday my 2012 Prius C brake system failed while I was driving to work. Multiple emergency lights popped on and the brakes lost pressure. I got it towed to the nearest Toyota dealership in Ann Arbor Michigan. That same Tuesday I was told it would cost $3,200 to fix the brake booster. The car has 114,000 miles on it and I have done regular maintenance throughout.

Toyota told me a day or two later they are considering providing some "assistance" with the repair....here I sit about 9 days later after making almost daily phone calls to the dealership or customer care with no assistance and just the promise "we are looking into it."

Has anybody heard of this issue or have any ideas how to reduce the cost? I looked into other mechanics and they are willing to do it cheaper but I have not had any success finding used parts. I'm not that handy and don't really have the tools or expertise to try and attempt this myself.
Don't use used parts. What is required to be fixed?

I would have got the car towed to my house, because just touching the dealer lot is going to be a bill. Then if you decline they can hit you with there storage fee of X per day. People complain but thats business. If you towed the car to my house and left it in the driveway for 9 days and then said yeah I dont want you to fix it. I'd want to give you a bill aswell. Sucks I know.


Since you said it needs a brake booster, I assume you had them diagnose it? Why did the booster go bad? Did the master go and leak brake fluid into it.

That does seem like a lot for a booster. Probably a $500 dollar part and what 8 hours labor total @ shop rate. Even if shop rate is 200 an hour thats 2100 total. And im using high numbers for an estimate.

Something else is wrong.
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post #4 of 23 Old 01-11-2017, 06:36 PM
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By the way you never really said what is wrong and its hard to guess through a computer screen. What I got is the brakes went out and you went to the dealer. And was told it is a faulty brake booster. Never touched prius' but im fairly certain there are more things involved. Unless the hybrid system makes doing the booster more complicated, which it could I guess.


100K+ i doubt you have warranty. I would try to sneak out of there but sounds like you already got caught up in the mix.


Did the pedal go straight to the floor? If the problem is solely a fault booster itself the pedal should just be very stiff but still function to activate the brakes just with much less power then with the booster running optimally.

Sounds to me like you had low fluid making a brake light pop up and the car probably does some christmas tree lighting on the dash when that happens at speed to let you know something is wrong. That is just a guess though.

Best of luck.

Last edited by 336Racer; 01-11-2017 at 06:40 PM.
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post #5 of 23 Old 01-13-2017, 01:38 PM
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Originally Posted by 336Racer View Post
...Probably a $500 dollar part...
Way off.

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3-4 hours of labor to R&R

1 hour to diagnose

Seems like he is being charged fairly to me.

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post #6 of 23 Old 01-13-2017, 03:02 PM
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Quote:
Originally Posted by Entrical View Post
Way off.

47050-52020 - List @ 2497.76
47050-52040 - List @ 2497.76

3-4 hours of labor to R&R

1 hour to diagnose

Seems like he is being charged fairly to me.

For a Prius holy shit. Thats nuts, what did they complicate the system with. It has to be tied into something else to make it that expensive. I've seen like 4-5 different lexus' that the owners sent good money on keeping them in good shape. Until the warranty expired and something on the battery/hybrid system died calling for a 12K part + labor.


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https://www.ecstuning.com/b-genuine-...t/34336851099/
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post #7 of 23 Old 01-13-2017, 03:07 PM
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Net price seems to be around $1600

$150 * 5 hrs = 750 labor


Used ones on ebay for 250-400.


Looks like you gotta bite the bullet with this one.
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post #8 of 23 Old 01-13-2017, 04:20 PM
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Originally Posted by 336Racer View Post
For a Prius holy shit. Thats nuts, what did they complicate the system with. It has to be tied into something else to make it that expensive.
It is also the ABS Pump.

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post #9 of 23 Old 01-13-2017, 04:32 PM
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Originally Posted by Entrical View Post
It is also the ABS Pump.
Doesn't appear to be a simple mechanical design either.
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post #10 of 23 Old 01-20-2017, 04:46 PM
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My old 1995 VW Passat had that same issue... It was a $4000 job... And it broke twice... Sold it after that...
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post #11 of 23 Old 02-05-2017, 06:42 PM
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Price sounds about right. I quoted similar for a customer's 2010 Prius. It's not common but does happen. Certain 3rd gen Prius have a recall for the ABS pump (due to internal leak). The 2nd gen Prius have a recall for the ABS actuator. Maybe one day Toyota realizes so many of the Prius C brake systems are failing, someone starts a law suit, and then they'll start recalling them.

Keep in mind if you do this repair, it may happen again since it's the same part.

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post #12 of 23 Old 02-10-2017, 08:34 PM
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Had it happen on my 2012 Camry, about the same price. but was a warranty job at the time. Must have been a bad batch of those around that time.
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post #13 of 23 Old 02-14-2017, 10:14 PM
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No wonder why hybrids are so expensive to maintain. They market the vehicle @ $20k as good for environment, but bad on consumer. Maybe time to offer an extended warranty for hybrids. Battery alone is like $8-10k.
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post #14 of 23 Old 02-15-2017, 02:33 PM
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It's not just hybrids. BTW, the thread is 8 months old and the OP never came back.
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post #15 of 23 Old 02-15-2017, 07:50 PM
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Quote:
Originally Posted by 75aces View Post
No wonder why hybrids are so expensive to maintain. They market the vehicle @ $20k as good for environment, but bad on consumer. Maybe time to offer an extended warranty for hybrids. Battery alone is like $8-10k.


Not necessarily. It's as much as a transmission on other vehicles and not a common problem.


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