I test drove the new Palisade and like it a lot but I still donít trust the long-term reliability of the Korean brands. They are better and getting better but Iím not convinced they are yet at Toyotaís level.
I used to believe Toyota quality is the benchmark but not anymore, I am the an owner of the 2019 Platinum HL that has/had the navigation issue.
My amp has been replaced but it was a real pain to get it done (5 months of fighting and waiting).
Toyota is still selling brand new Platinum models with the bad amp in them...that is inexcusable from my perspective.
You know the model has a problem and you continue to install the bad amp on new builds, think about that for a moment.
And to be clear the problem is not a hit or miss scenario ALL Platinum HL have the bad amp in them, is not a random "defective" so to speak thing the amp is a new design that never should have been put on in the first place.
I purchased my 2019 knowing a new gen was coming in 2020, I bought it assuming all the bugs have been worked out as I when I purchased my last year of production 2nd gen 2013 HL Limited (fantastic vehicle my daughter drives it now, no issues).
I have owned many Toyota's and a Lexus GX460 loved them all; but the way Toyota handled the issue with the 2019 HL has left a bad taste in my mouth.
We also own a 2017 Hyundai Accent (another daughter) and it drives well with no issues, this is our first Hyundai and we are impressed with it overall.
The Korean brands have studied the Toyota playbook...the Telluride and Paliside are top notch period.
Parked my 2019 right next to a Telluride recently and checked it out hard side by side would I trade my HL just based on appearances...yes, but to be fair I have not driven one yet.
All that having been said I am seriously considering a Telluride or Paliside in top trim as well.
I am going to wait until the new HL comes out this fall and evaluate, all I can say is the new Highlander had better bring it in areas we cannot see at this time because so far the Palisade and Telluride look better and offer much more value then the 2019 (and possibly2020) Highlander.