My 2007 Camry Hybrid battery died at 102.5K miles. Toyota says this is unusual, but does not replace it.....warranty was over at 100K. Has this happened to anyone else?
My guess is that the dealer diagnosed the problem to be a failed hybrid battery. That's sure rare for a '07 TCH hybrid battery to fail completely with only 102.5K on the TCH.
I wonder if they even checked the hybrid battery's heavy amp fuse. Even though your instrument panel readout may say, 'Check Hybrid Battery' don't mean it's bad.
I would ask the service department the certified hybrid tech's name. Usually you can call and ask for him by name and maybe ask some details about the battery test he did and if the hybrid battery has a fuse.
If the toyota dealer worked on testing it, I would sure want to know what testing that was done. If it's not in writing I would call the toyota customer service and ask for help in this matter about possible help getting a replacement battery.
Another would be to call the dealer and set up a appointment to speak to the owner. Who knows he may help you out to keep you as one of his customers. I have bought 3 toyota's from our local dealer in the last 10 years and I would sure expect them to help me in a matter like your having.
One would think that Toyota would split the cost of a new replacement battery just to keep a toyota owner happy. This is how good companies keep their customers to buy future cars.
As another mentioned if your 12 volt battery in the trunk is down, the headlights should not work when the power button is pressed to power on. The car won't start and will act as if the hybrid battery is dead.
When you press the brake the power button you should show a green led light which may indicates the 12 volt battery is working and pressing it should start the car.
This is if you have your keyfob on your person and it's battery is good. If it's questionable try your other keyfob that came with the TCH.
I will be looking forward to your update..