Sorry, I'm having trouble tracking...
1 You had a noise from the front end
2 Took the van to a shop, they said the noise went away when they removed the SADS shaft
3 shop replaced the clutch????
What was the original complain? what was the order of repairs?
That the clutch was replaced and it became hard to shift is 100% on the shop that changed the clutch.
Ok. Here is the order of events...
One of my front struts blew up so I had both front struts replaced at a shop. Soon after, within a week I noticed a popping sound coming from the front end. It started happening in just first gear, then became a problem while shifting through all of the gears. My half-assed mechanic of a friend was driving around with me and told me it sounded like the clutch was slipping.
So instead of taking it in and getting a proper diagnosis, I trusted this friend and spent $800 getting a new clutch installed. When I described the problem to the shop they said “oh yeah, that sounds like a bad flywheel,” happily took my money, replaced the clutch, and then informed me that the problem sound was still a problem.
They said it seemed like when the engine was under load (the problem is worse when accelerating quickly or driving up a hill), it sounds like a drive axle spline slipping. They checked all the drive shafts and concluded that the sound was likely coming from inside the transfer case. They said when they disconnected the front driveshaft the problem went away. They said they thought they could take out the front driveshaft and I would be ok to drive it.
So I drove away from the shop home to think, scream, etc... but on the drive home noticed that the shifting was worse than before the clutch replacement. I took it back immediately for them to look at it, take and their response was that the linkage was good and that they had touched nothing while replacing the clutch that would have caused that problem.
I had to drive a thousand miles to get to work that weekend so I asked them to remove the front driveline and be on my way because there was no way I could source and replace a transfer case in that time.
I took it back at the end of the day again just to ask questions about the shifting and the shop was totally dismissive because it was late of a Friday and they wanted to go home. I was like shit I’ve handed you $1600 over the past month and you don’t have 5 minutes to talk about why you handed my vehicle back with sloppy shifting? I’m more than a little frustrated with myself and with the shop🤨