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  1. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    With that we can agree! But, as crappy as this has been I wanted to make sure no excuses for any other damages that may occur, would be as questionable as this has been.
  2. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    I disagree, it does matter how many we Toyota's bought from said dealer. Just to prove the point of walking in my shoes as one posted earlier. The dealers are always saying they want to earn your business, thats not the way to earn my business by turning me away while in a fix for something I...
  3. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    In the first part of your comment I agree. I don't think any dealership would commit fraud in this manner for a very few bucks. But, it does happen somewhere. I personally don't think the tech did anything either. I just think that Toyota Corp. has made it more difficult for their dealerships...
  4. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    Well its pretty simple to understand once you talk to Toyota about 15 times in a week. The extended warranty according to TFS goes into effect day one along with the factory warranty. For example if you have the 6 year platinum warranty you only getting 3 years after factory warranty. I keep...
  5. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    I thought so as well, but after today I don't think so as much. I believe its more a Toyota Corp scam than anything else. They won't back the dealer for doing work as this, which makes it harder for the dealer to help the customer. Somebody has to eat the cost. Toyota isn't going too, so they...
  6. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    That is a load of crap they use to keep customer from seeing what is really going on in the shop area. If your on the premises, you are a liability no matter the location while on the property. If they really prohibited it you wouldn't be asked to look, it would be strictly enforced for...
  7. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    Well for everyone who has been following this debacle, and commenting along the way. Toyota vs Customer = Toyota Corp. winner :( I took my daughters care to another Toyota dealer today, and the outcome is Toyota will not pay for this repair. The service manager said, we have had these before...
  8. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    I understand comprehensive insurance very well. Yes and like you said sometimes there is no deductible, but in this case its $500, hey, but that still better than $1000 of course, if the rates don't increase due to the claim. We had our insurance agent look at this so called road damage, and he...
  9. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    According to both dealers, yes they did charge the system to determine the leak point. With what did they charge the system I have no idea. I can safely assume they did NOT use the required freon which is 1234YF, the new freon that everyone is transitioning to sooner or later. Which by the way...
  10. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    Well I appreciate that. But let me explain it the way it was explained to me by TFS. I called to ask for a refund on my extended warranty from TFS, they said it was prorated, that actually it was in place the day one I purchased it along with the factory warranty. That in fact, it was the SAME...
  11. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    I can see this being more the case with this dealership. You think more like I do on this one.
  12. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    It goes like this as one person said in a earlier reply to my postings. I took this car to another dealer or second opinion if you will. The dealer service tech explained to me the findings, and even took me to see the car while on the rack. That is when I took the attached photos which are now...
  13. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    The "tech" has made his judgement call with our damaged condenser. A small rock has punctured the condenser creating a small pin hole. The pin hole has allowed all the freon to escape, and the AC to stop working properly. This has been the decision of tech, and dealership along with Toyota Corp...
  14. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    Well here is the fact sheet to prove the BS with Toyota. By the way anyone interested in a 17 Rav4 Limited AWD?
  15. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    My argument as well referring to the factory warranty. As for the damage not being seen so well without markup, shows just how much the damage is. I have posted a markup as you suggested with the damage outlined.
  16. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    I figured how to post the pics. Here are pics of the condenser, if you notice the toward right hand corner the small indentions (dime size) in the fins, they say that is the impact point of a rock that caused a small pin hole. As to taking it to another dealer, I myself did that and took these...
  17. Factory and Extended Warranty problems @ Toyota of Somerset KY.

    Camry 8th Generation (2018+)
    My wife and I own and Rav4 bought new in 17. So we liked it enough to recommend to our daughter to purchase a Camry. Our daughter gets in to drive her Camry and notices that the car has NO A/C at all. However the fans work and the instrument panel is lite as it should be. Her husband takes...
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