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...He trusted the dealer.

Don't understand how the dealer acted inapropriately.....guest had a problem and they fixed it. You expect every vehicle delivered to be problem free every time? There are like 5k parts on the car....as long as the dealer replaces them with brand new parts and apologizes, what else can they do?
 

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So I got my 2014 Cherokee that had sat out for a bit (I got a super deal) and the rotors were rusted enough the whole thing felt funny. They replaced all of the rotors with new so I had no issue with Jeep or the dealer. Just a couple of rusty rotors.

I also have a 2009 Camry and 2019 4Runner.
 
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