This is probably not your problem but I'll relate a similar experience. The physical key was so worn on the HL I purchased that it would not unlock the hatch. It would lock it but not unlock it when turned. At first, I thought the lock was broken. Had to unlock with the key fob to open the hatch door until I got a new key made from the spare. I'm sure others will be along with more likely ideas soon.
Broken Hatch Cable??
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I has been a few years since I had to remove the back panel but as I recall and as it looks, the panel can be removed with the hatch closed. I think you can probably get it repaired by a mechanic or body shop for about 30 minutes worth of shop time and a few fasteners.
Here are a couple of threads related to hatch latch problems that may help.
www.toyotanation.com
www.toyotanation.com
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Here are a couple of threads related to hatch latch problems that may help.
Broken Hatch Latch
2001 Highlander. So the wifey was in light wreck and hatch wont open. I pulled cover from inside and cables to latch work perfect. It appears the latch is broken internally and will not release the hoop that it latches to. Any ideas on how to make it release? Drill and drill through or is...
www.toyotanation.com
Rear Hatch Lock Jammed
I have a 2005 Highlander LTD with key and remote entry. When the Rear Hatch (tailgate) door was closed, A piece of thick cloth got caught in the latch. Now I can't open the the tailgate door. I was able to loosen two bolts that holds the lock in place hoping that would give some wiggle room...
www.toyotanation.com
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