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2020 Toyota Highlander Platinum
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173 Posts
Discussion Starter · #1 ·
Hello all. I am considering purchasing HL Platinum and was wondering if there is an ability to customize features after purchase that are available only through a scan tool. If so, what are those? Does anyone have a list? When we bought our RX350 in 2017, we could come back for a free 5K maintenance and request those changes free of charge, but only once. Is there such an offering for Toyota? Thanks in advance.
 

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The short answer to your first question is yes, there are dealer-only settings on the vehicle.

There is no short answer to your second question - it would take a lot of time and effort for someone to transcribe all that info into a forum post. But the good news is that there's a section of the owner's manual that lists all the customizable settings, indicating which are user-modifiable and which you need the dealer to set. Have a look at section 8-2 of the downloadable manual here: 2020 Toyota Highlander Owners Manual and Warranty - Toyota Owners

I will leave your third question to someone else as I don't know how the dealers typically handle requests for such changes. I haven't asked for any myself, and would be interested to know what others have experienced.
 

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2020 Highlander Limited AWD - Magnetic Gray
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My dealer made the changes free of charge...made an appointment just for some techstream adjustments with no other maintenance due. Planning on tweaking them some more the next time I go in.
 

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2020 Toyota Highlander Platinum
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173 Posts
Discussion Starter · #4 ·
The short answer to your first question is yes, there are dealer-only settings on the vehicle.

There is no short answer to your second question - it would take a lot of time and effort for someone to transcribe all that info into a forum post. But the good news is that there's a section of the owner's manual that lists all the customizable settings, indicating which are user-modifiable and which you need the dealer to set. Have a look at section 8-2 of the downloadable manual here: 2020 Toyota Highlander Owners Manual and Warranty - Toyota Owners

I will leave your third question to someone else as I don't know how the dealers typically handle requests for such changes. I haven't asked for any myself, and would be interested to know what others have experienced.
That list in the manual is exactly what I was looking for. Thank you. I'm sure dealers will make changes for free for the first time but will charge for more requests just like Lexus does.
 
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