[WokChong]

I tried to remove the oil filter housing on our 2019 Highlander and had to apply so much pressure that the housing broke. I have been changing oil on my 2007 Tundra for 14 years, always observing the torque specs printed on the filter housing. Never have had any trouble removing the filter housing on that vehicle. I suspect that the dealer that sold us the Highlander performed the last oil change just before we bought the car with 28,000 miles on it. I also noted this tendency to overdo things at the dealer shop when I last had a tire rotation performed at the dealer. A subsequent attempt by me to remove a wheel was unsuccessful. Not even my 1/2" impact driver couldn't break the lugs loose. Also, tires spec'd at 32 psi were inflated to 50 psi. This why I prefer to do as much maintenance myself as possible.

 

[corollacoaster]

Yeah, they did it. Yeah, it messes things up. The brake rotors can warp and wheel studs can break. Go back to them and complain to the service manager and make them fix the situation. They want you to break things so they can overcharge you for parts and service fixing it. If you can't get a new oil filter housing, have the car towed to them and tell them they broke it, not you and insist they should put a new housing on for free. They must pay for their mistakes. Years ago my mother bought a new Plymouth. I had a habit of following up after she took it in for service. The spark plugs were put in so tight I ran the torque wrench off the scale removing them to check the so-called tune up they did. Also, they had the exhaust valves too tight and they burned. When I removed the cylinder head the exhaust valves were actually cracked from overheating. That dealer shortly went out of business, but the valve job I was left to do to restore the engine was my expense. I have many other stories, but that's enough for now.

 

[2017Highlander]

I have been changing oil on my 2007 Tundra for 14 years, always observing the torque specs printed on the filter housing.

I have NEVER torqued an oil filter or oil filter housing.

 

[scipper77]

I have NEVER torqued an oil filter or oil filter housing.

I follow torque specs. Old spin off filters I just went 1/4 turn past initial seating. On modern cars I read way too many stories about stripped drain plugs and these broken oil filter housings to trust my wrists as torque indicators. I’m always surprised at how gentle it feels when I torque to spec.

 

[MikeInNH]

I have NEVER torqued an oil filter or oil filter housing.

Neither have I.

 

[Tarsun2]

good luck.
they will say the oil filter housing was fine and that it was you who broke it. (i mean thats kind of accurate, right?)
what tool did you use?

also the tires being over inflated is so they stay full incase it dosent seal all the way and if there is a little leak, it will be some time before you notice and go back.

pads, rotors, oil, are all lower level jobs that they give to the less experienced staff.

 

[WokChong]

I used a monkey wrench.