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Ask for a meeting w/Regional Manager

I had a '99 Ranger. I had 26 warranty repairs in under 18 mths with the Ranger. I firmly requested a sit down with a Ford Regional Service Rep. I explained I wanted Ford to either exchange my vehicle for a similarly equipped new one or give me a full bumper to bumper extended 5 yr/75,000 mile warranty. They elected for the later. And I used it and used it and used it. I kept the truck until the warranty expired. In the end I had close to 40 repairs. Ford had have lost money on my deal. Each time I brought the truck in they would have to keep the truck for a day or two and place me in a loaner.

If I were you I would have a calm heart to heart with the dealership and request that they arrange a meeting with the regional rep in your area.

Good luck.
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