Well, I'll be honest ... I have an early 90's Camry that has a good amount of miles on it. It's been well taken care of but I've been having some problems lately. I'm not exactly sure what's wrong, but at different times the car will not start. It turns like it's about to start but it never catches. It's done this on several different occasions and I haven't been able to distinguish what I'm doing that might cause it.
Anyways, I dropped it off at the dealer thinking they're the professionals and should be able to solve my problem. After 4 days of testing different things they were unable to come up with anything ... which I really don't have a problem with. My issue is that after I picked up my car my air conditioner is no longer working and the light just blinks.
So .... I call up the dealer and explain my issue and they say that "they probably put the compressor on too tight, just push the button a few times." They tell me shop is closing and that I'll have to come back in 2 days(because of the holiday) so I ask them to note my issue.
I drop off the car and hear nothing for hours so I come by the shop to check the progress. I'm promptly informed that my a/c compressor and a/c clutch are bad and that they need to be replaced to the tune of $1200. They say they never worked on the a/c compressor and the guy that told me that they "probably" put the compressor on too tight doesn't remember our conversation. There's also no note in the system. I get the manager involved and he tells me that they guy probably made a mistake in telling me about the compressor since they didn't work on it ... but that the car has lots of miles and compressors go bad. "It's like prediciting when a light bulb will go bad". Now, I understand this to a certain extent, but this just sounds shady.
Where do I go from here? Can "putting on the compressor too tight" burn it out? Is there a way I can tell if they actually worked on the compressor? It's pretty much my word against there's and I'm at a lost on what to do. Is there a way to forward my issue up through the dealership to a region manager?
I'd really appreciate any advice or suggestions. My issue could very well be exactly as they say, but after the way I've been treated ... it's hard to have confidence in this dealer.
Anyways, I dropped it off at the dealer thinking they're the professionals and should be able to solve my problem. After 4 days of testing different things they were unable to come up with anything ... which I really don't have a problem with. My issue is that after I picked up my car my air conditioner is no longer working and the light just blinks.
So .... I call up the dealer and explain my issue and they say that "they probably put the compressor on too tight, just push the button a few times." They tell me shop is closing and that I'll have to come back in 2 days(because of the holiday) so I ask them to note my issue.
I drop off the car and hear nothing for hours so I come by the shop to check the progress. I'm promptly informed that my a/c compressor and a/c clutch are bad and that they need to be replaced to the tune of $1200. They say they never worked on the a/c compressor and the guy that told me that they "probably" put the compressor on too tight doesn't remember our conversation. There's also no note in the system. I get the manager involved and he tells me that they guy probably made a mistake in telling me about the compressor since they didn't work on it ... but that the car has lots of miles and compressors go bad. "It's like prediciting when a light bulb will go bad". Now, I understand this to a certain extent, but this just sounds shady.
Where do I go from here? Can "putting on the compressor too tight" burn it out? Is there a way I can tell if they actually worked on the compressor? It's pretty much my word against there's and I'm at a lost on what to do. Is there a way to forward my issue up through the dealership to a region manager?
I'd really appreciate any advice or suggestions. My issue could very well be exactly as they say, but after the way I've been treated ... it's hard to have confidence in this dealer.
