I struggled with this as well for about 2 hours (which is long for an IT guy). Here is what I have:
- 2019 Toyota Highlander Limited
- Genie Pro ScrewDrive
Here are the steps I used to get it to work:
- Clear HomeLink with buttons 1 & 3
- Train HomeLink button with an existing hand-held garage door opener (before trying to train)
- THEN, press the train button on the Genie, and go back in and do the press-hold HomeLink button, 2 sec, release, repeat twice
The link I used to follow this process was directly from the Toyota support site, you cannot skip the hand-held garage door opener holding a few inches away before trying to directly use the train feature on the garage door opener. Here are a couple of links, follow these to a tee and it works:
https://homelink.com/program/instru...543/144/0/0/39/0/4/intellicode1/0/0/usenglish
https://homelink.com/toyota (Select the "Genie" training video)
I went through all of the same things listed in this thread below, and the above is the only thing that worked for me. Hope this helps someone!