I have a 2013 Avalon XLE Touring. I am having issues with phone via bluetooth, I can hear the sounds on the car's speakers (music or phone call). BUT...While on a phone call, I can hear the other person on the car's speakers but the person cannot hear me. Also, the navigation system does not recognize my "voice commands" so I am thinking there is something wrong with the car's mic. Any ideas what to check or how to troubleshoot? I noticed there was a similar issue with someones 2011 Avalon and the fix was to afjust the mic s "CLARITY" via the dealers software. Should that not work replacing the mic was the next step.