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Discussion Starter #1 (Edited)
4 WHEEL PARTS DISTRICT ATTORNEY INVESTIGATION TO BEGIN SOON

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Note: All statements of any wrong-doing are (alleged) just like UFO's do not exist.


I have problems with Pro Comp Tires. :eek:

I took my truck to an independent ASE facility they stated that these PRO COMP tires were indeed DEFECTIVE and caused my vehicle to drift twards one way of the road after I had my brand new truck aligned.

One tire actually had a tiny little bulge in it. :disappointed:

4 wheel Parts refused to refund and/or replace my tires (12,000 mile) even though I had purchased their $100.00 tire warranty. :thumbdown:

So, I took the following actions that gets a corporation into trouble.

I decided to look their Company Reliability Report on the Better Business Bureau website located at ww.labbb.org. It stated the following below:

4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging:
*Poor Installation:::mad:
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise /Missing Items/Incorrect Items

All this can be verified by obtaining a company reliability report from the Better Business Bureau at ww.labbb.org

If I had read the BBB reliability report on 4 wheel parts or somebody would have warned me, I would have not have spent $15,000.00 at their store. :rolleyes:



If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) file/send a report to the following (3) State/local agencies set up to help you below on the internet.

ww.badbusinessbureau.com :thumbsup:
ww.autorepair.ca.go
ww.bbb.org

Then immediately mail a copy complaint to the Bureau of Automotive Repair and the District Attorney's Consumer Protection Division for your State listed below:

Bureau of Automotive Repair (Main Office) :thumbsup:
400 R Street, Suite 5200
Sacramento, CA 95814
916-322-3333

Orange County District Attorney
Consumer Protection Division
401 Civic Center Drive
Santa Ana, CA 92701

Consumer Protection Division :singlethumbup:
Los Angeles County District Attorney's Office
201 North Figueroa St., Suite 1600
Los Angeles, CA 90012



A FULL NATIONWIDE LISTING OF ADDRESSES IS AVAILABLE AT www.ripoffreport.com by running a serch of 4 wheel parts.

Arizona
State Offices
Chief Counsel
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix AZ 85007
602-542-3702
602-542-5763 (consumer information and complaints)
Toll free in AZ: 1-800-352-8431
TDD: 602-542-5002
Fax: 602-542-4579
Web site: ww.ag.state.az.us

Assistant Attorney General
Office of the Attorney General
Consumer Protection
400 West Congress South Bldg., Suite 315
Tucson AZ 85701
520-628-6504
Toll free in AZ: 1-800-352-8431
Fax: 520-628-6532
Web site: ww.ag.state.az.us

California
State Offices
Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento CA 95827
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-255-1369
Web site: ww.autorepair.ca.gov

Director
California Department of Consumer Affairs
400 R St.
Suite 3000
Sacramento CA 95814
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free in CA: 1-800-952-5210
TDD/TTY: 916-322-1700 or 1-800-326-2297
Web site: ww.dca.ca.gov

Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento CA 94244-2550
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
Web site: ww.caag.state.ca.us

Director
Los Angeles County Department of Consumer Affairs
500 West Temple St.
Room B-96
Los Angeles CA 90012-2706
213-974-1452
Fax: 213-687-0233
Web site: consumer-affairs.co.la.ca.us

Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
PO Box 749
906 G Street, Ste 700
Sacramento CA 95812-0749
916-874-6174
Fax: 916-874-7660

Division Chief
San Diego County District Attorney's Office
330 W. Broadway, Suite 700
San Diego CA 92101
619-531-4070
Fax: 619-531-4481
Web site: ww.sandiegoda.com

Consumer and Environmental Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco CA 94103
415-551-9595 (public inquiries)
Fax: 415-551-9504
Web site: www.ci.sf.ca.us/casf/

Supervising Deputy District Attorney
Santa Clara County District Attorney's Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose CA 95110
408-792-2880 (consumer protection)
408-792-2881 (small claims advisory)
Fax: 408-279-8742
Web site: ww.santaclara-da.org

Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
Santana CA 92701
714-347-8706
Fax: 714-568-1250

City Offices
Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main St.
1600 City Hall East
Los Angeles CA 90012
213-485-4515
Fax: 213-847-0402
E-mail: (Click Here to find out why email addresses are removed from posts.)


For #1 Detailed Report & Photos visit http://www.ripoffreport.com/reports/ripoff104095.htm

For #2 Detailed Report & Photos visit http://www.ripoffreport.com/reports/ripoff112163.htm

For #3 Detailed Report & Photos visit http://www.ripoffreport.com/reports/ripoff108276.htm
 

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Discussion Starter #2
National Crime Report

Note: All material is (alleged) in this entire thread just like UFO's do not exist




I just found out why so many people have complaints of being ripped off by 4WP, it might be because one of its owners has the following below:

National Criminal Report

JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, MARCUS GEORGE
CASE NUMBER: 97C012411

INCIDENT:
OFFENSE DESCRIPTION: CRIMINAL(FELONY/MISDEMEANOR)
STATUTE:
CASE FILING DATE: 12/03/1997
OFFENSE SEVERITY:
COURT:
DISPOSITION:
DISPOSITION DATE:
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JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, MARCUS GEORGE
CASE NUMBER: CR42868

INCIDENT:
OFFENSE DESCRIPTION: FELONY
STATUTE:
CASE FILING DATE: 10/10/1997
OFFENSE SEVERITY:
COURT:
DISPOSITION:
DISPOSITION DATE: 02/03/1998
----------------------------------------------------------------------------------------------------------------------------------------------------

JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, GEORGE LEO JR
CASE NUMBER: B95004119-4

INCIDENT:
OFFENSE DESCRIPTION: VC27803(B) VC40508A VC405095
STATUTE:
CASE FILING DATE: 07/14/1995
OFFENSE SEVERITY:
COURT: COALINGA MUNICIPAL
DISPOSITION:
DISPOSITION DATE:
----------------------------------------------------------------------------------------------------------------------------------------------------

Comprehensive Criminal Report
 

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Discussion Starter #3 (Edited)
:clap:

The State Agency, “Bureau of Automotive Repair” has just completed their several month long “Fraud” investigation into the company known as 4 Wheel Parts Performance Centers, d.b.a. Transamerican Auto Parts Inc., d.b.a. TSI; resulting in the issuance of 19 violations.

This company operates 45 off-road stores nationwide, including but not limited to the selling of Factory Truck Warranties redeemable at all major nationwide dealerships along in being in the business of selling after-market parts & accessories on the internet and to dealerships nationwide.

However, there may be a serious conflict of interest issues with these warranties as 4WP mechanics are not GM/FORD/Daimler/Toyota/Nissan  certified, nor retain the proper diagnostic equipment to give the complete required mechanical inspections, but they do anyway, and then sell these power-train warranties to be claimed at local dealerships.

In Addition, the title of 4WP’s, “No Questions Asked Tire Warranty” ** has also caught the interest of multiple Federal & State regulating agencies for being, “False & Misleading” to consumers for the fact that the warranty does ask questions and allows 4WP to reject warranty claims at anytime.

President Gregory W. Adler of has vehemently denied any wrong doing to date and has stated via the internet that, “The customer is number one at 4 Wheel Parts.”

However, his statement completely contradicts his companies Better Business Bureau “Company Report” of a Grade/Score*(D) and an (F)*for his sister company, “Steel Horse Automotive.”* *BBB Company Reliability Reports have been posted below for your review.

Furthermore, Mr. Gregory W. Adler's statement of, “The Customer is Number 1” is once again contradicted by the 19 Violations recently issued by the State Agency, “Bureau of Automotive Repair.”

This is just some of the following State Agencies final report violation subject matter below:

•Written False and Misleading Statements etc. Sections (17500 & 3370) BAR Laws & Regulations

•Failure to Provide Written and Revised Signed Estimates etc. (Bennett v Hays Act)

•Charging for Items Not Specifically Described etc.

•Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leases.

•14 other violations were issued similar in nature

•Several severe crimes were committed; unfortunately no enforcement action was taken, due to the fact that there are no laws/regulations and/or introduced legislation for swift action to be taken.

•The State Investigator audited the annual “idler arm” sales records between a major dealership and 4 Wheel Parts. Service Manager stated (name withheld), “That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, “I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.

The service manager continued, “Not only am I going to stop crediting you these “idler arm” parts, I'm going to stop selling them to you altogether.” 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle the larger wheels and tires.* The State Investigator elected to issue a violation in this matter.

Then the same service manager decided that it was a prudent choice to turn over several sensitive complaint documents to the 4 Wheel Parts Corporation.* The dealership service manager, now in bed with 4 wheel parts made the improper effort to smear the reputation of the original complainant, when he was being interviewed by the State Investigator.* The State Investigator elected to audit the annual sales records between 4 Wheel Parts and this dealership.* This is just one of several audits that are expected to come in the near future.


This 19 violation State Agency report has been brought to you at terrible cost and sacrifice. You may obtain a “Bureau of Automotive Repair Records Management/Subpoena Unit Form” explaining in detail how only your counsel may obtain this very important report at:

Consumer Affairs
Bureau of Automotive Repair (Main Office)
C/o 4 Wheel Parts Fraud Investigation
400 R Street, Suite 5200
Sacramento, CA 95814
(916)-322-3333







Above it appears that 4WP employees have brought and spray painted a small part of their local junkyard for their * Customers to Play


Of Course Many of These Vehicles are not Designed for this Misuse, but don't worry, 4WP sells their (GOLD) Powertrain Factory Backed Warranty for times like this......which GM/FORD will frown upon.


Having fun after the 4WP BBQ, don't worry as these folk probably bought 4WP (GOLD) Factory Power-Train Warranty an No Question Asked Tire Warranty....Let's hope the local dealerships don't see them doing that.


It also appears that 4WP treats their all customers like distant family relatives, even dispensing free mountain dew. :exactly:


It also appears that 4WP employees have great pride in their work and often go to work showing it.


It also appears that 4WP Mechanics are quick-witted in solving problems and often like to display it.
 

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Discussion Starter #4 (Edited)
The following fraud analysis was completed by an actual 4 Wheel Parts Employee, which was taken off the website RipoffReport.com.

No Questions Asked Tire Warranty is False & Misleading to Consumers...... Despite the Torrent of Consumer Complaints, 4WP Only Responds by Lowering Price By $50



Even though my company’s tire warranty clearly states,
(No Questions Asked,) the scam artists at our corporate headquarters specifically wrote it in for us to be able to do just that (Ask Questions) and deny claims at will.

Even though my company advertises, (No Questions Asked On & Off-Road Hazard Tire Protection Warranty,) my company’s contract specifically states, (Tires which have been run flat or abused will not be covered by the contract,) opening the door for us to ask questions. This allowed my manager to wrongfully reject several customer tire warranty claims.

Several of our customers rightfully argued and that our advertisement was, (False and Misleading) for the following reasons below:

1) No questions asked meant what it stated, (No Questions Asked regarding the tires,) or else change the tire warranty advertisement.

2) The title of the warranty, (No Questions Asked) contradicts the terms set forth of the tire warranty specifically, (Tires which have been (abused) will not be covered by the contract).

3) The contract FAILS to define specifics and limitations to the contractual word, “ABUSED.” It is common sense and fact that when a tire is taken off-road and exposed to the various elements, “It is abused by definition.” Furthermore, when a truck is stuck and wheel-spin is initiated for the truck to get out of this emergency
condition.

During this time, the tire experiences various ranges of heat and vibration, which is defined in the industry as extreme conditions and/or abuse. Another example might be emergency braking which is defined in the industry as extreme conditions and/or abuse on tires.

4) The tire warranty contract also (FAILS) to state for who is to make the final determination that a tire and/or tires have been abused, such as COOPER TIRE COMPANY or an independent entity.

5) FALSE AND MISLEADING DEFINED....In determining whether any advertisement, statement, or representation is false or misleading, it shall be considered considered in its entirety as it would be read or heard by a persons to whom it is designed to appeal. An advertisement, statement, or representation shall be considered to be false or misleading if it tends to deceive the public or impose upon credulous or ignorant persons.

Note: Authority cited sections 9882 and 9884.19 of the Business and Professions Code 9884.7(1)(a) and (h) and 17500 Business and Professions Code.

6) CONCLUSION: My ex-company has marketed an “On & Off-Road Tire Warranty that is clearly defined, (False and Misleading) to consumers by using the words, “No Questions Asked.” My ex-company has failed to fully define the word, (ABUSED) as it is a term used for exclusionary purposes of the tire warranty contract. In failing to define the word (abused), it can NO LONGER be applicable in the decision to whether or not honor a customers tire warranty. :idea:






The Above is my new defective PRO COMP TIRE that developed severe tire pulls and the one below is someone elses that was sent to me....the type of off-road use/abuse was not mentioned. The exact words in the email stated, "PICTURE SPEAKS FOR ITSELF." :hack: (BTW) I've beeen reading other posts, Pro Comp is 4 Wheel Parts, vise versa click below to see:

www.4wpwjapan.co.jp/index_files/overview.htm







WHAT ALL CONSUMERS SHOULD KNOW ABOUT , No Wriiten Estimate, No Charge, Revised Estimate Not Signed, That Work IS FREE








I just got a PM saying:
Wow. I ordered almost every part for my truck from them ( gears/install kits, tires, wheels,) because they seemed to have the best prices. Ohw ell, I got what I ordered so I guess I'm alright. I am kinda skeptical about that tire warranty though, I purchased it because they said it was cheaper to do that and get free shipping than to pay for shipping.

BAIT & SWITCH OR FLAT OUT LYING TO CUSTOMERS IS AGAINST THE LAW
LOOKS LIKE 4 WHEEL PARTS JACKED YOU says FREE FREIGHT & TIRE WARRANTY INCLUDED, yours is not an isolated complaint........I've seen exact others just like yours posted else where........notorious for pushing product & warranties ranking in on high volume commissions



BUT WAIT A DARN MINUTE, WHAT DOES THIS SAY BELOW:

Both the above are posted on 4WP website as of 4-8-05 which is confusing and may be deemed FALSE & MISLEADING by the Law








I'm sure the Multi-Billion Dollar Company UPS would even be remotely interested in giving permission for 4WP to have this half naked HOTTY promote 4WP 2nd rate Pro Comp products.

ZOOM IN ON THE HOTTY

 
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