After hand washing my wife's avalon recently I found dozens and dozens of chips on the hood, sides ,and trunk. The car only has 20k on it and the highway miles are very low. I took it to the local dealer and was told that chips are from an external source and are not covered under warranty. There is also a spot on the hood that is etched and cracked and they said that is from bird poop baking into the paint. I had the car buffed last september at a very high end detail shop (they work on primarily Porsches, Ferarri's etc.). The paint (black) was as flawless as possible after that in sept and I have a hard time believing bird poop baked into the finish over the winter here in Wisconsin. We had a pretty rough winter with lots of salt on the roads but come on, that many chips! I have owned many cars in my life and know a thing or two about paint. This garage kept, babied new Avalon has twice as many chips as my old crappy, neglected lumina. Is toyota using an inferior paint or process? Has anyone had any problems like this? I can't believe it's normal to look like the car is used to follow gravel trucks around. I bought a Toyota because they were supposed to have about the highest quality but some of the things I have heard since I bought it makes me wonder if I will buy another one