[Alk3r0]

Hello, My 2019 Toyota Highlander have some issues with the radio.

3-4 times so far, the radio turn off and restart itself while a Bluetooth was playing from my Iphone. And also lose some of my setting and all the radio presets.

It happened twice this week ... and now it just happened again ...

I searched the forum to see if there issue with the 2019 TH radios but nothing....Any ideas? Thank you

 

[2017Highlander]

is the engine running when this happens?

 

[Alk3r0]

Yes I was on my way home. Have you heard something ???

 

[KA4993]

Entune is crap. Sounds like you have an extra crappy one. Take it to the dealer and get it replaced under warranty.

 

[EastCoastMel]

This is a known problem it seems like with the latest couple iPhone software updates. As long as your phone isn’t connected via Bluetooth you have no issues correct?

 

[Alk3r0]

So far yes, Seems to be the Bluetooth connection.

 

[EastCoastMel]

Not much to do here because it is more of an issue with Apple and the latest software. Put in a complaint or problem with Apple tech support and hope it gets resolved on the next update which should be soon. Many others are having very similar problems.

 

[General Klinger]

Just wanted to chime in that this is happening with my wife's 2017 Lim Plat Hybrid as well. She's rocking the new iPhone 11 Pro Max, and didn't seem to have these issues till she upgraded phones. I'll just advise her to turn off bluetooth for now.

 

[Alk3r0]

Well, After all, a new version of IOS 13.1.3 came out for my iPhone 8 Plus. And today I did the tests on my TH and it worked without problems. But thanks everyone for your help...