[mcat]

My tail lights were loose at the quarter panel and water could get in there.
The dealer farmed out the repair after they tried new lens and they were still loose.
The shop found that the wiring was not routed correctly and so they corrected this and now fit is fine.
Anyone else have this?
mcat

 

[2019AvalonXSEGuy]

Why was the Dealer not able to find the issue ? This is one of the reasons that most do not like going to the Dealer for repairs. Unless it's under warranty.
I would find out the name of the shop where the work was performed then go to them when your car is out of warranty.
BTW, my car does not have this issue.

 

[dklanecky]

It's fairly common for dealer's today to not have the traditional body shops in house, so they have an arrangement with an outside body shop company to handle the necessary repairs / adjustments / touchups. I would guess that when simply changing parts (which the dealer could easily do) didn't work that's exactly what happened in this case.

 

[2019AvalonXSEGuy]

It's fairly common for dealer's today to not have the traditional body shops in house, so they have an arrangement with an outside body shop company to handle the necessary repairs / adjustments / touchups. I would guess that when simply changing parts (which the dealer could easily do) didn't work that's exactly what happened in this case.

I understand what you're saying. I would have thought that while the Tech was replacing the assy. he would have noticed the wire harness out of place.