I'm not sure if that's true. I just bought a 2019 camry XSE v6 4 days ago and though I did have trouble setting it up initially (my dealer set my account up for me but used the wrong e-mail) I was able to connect just fine after I called the toyota remote connect people yesterday. I just tried it right now and can confirm that it does work.According to its wesite Toyota no longer supports remote connect for models older than 2020.
What is the point?
Just bought a 2019 Camry SE and I can't get myself registered at all.