[digijohnson]

The f*ckers at my dealership performed the recall on my truck when I had it in for a simple service. I did not ask them to perform the recall, and they didn't tell me they were going to. Nor did they document it on my paperwork. The only reason I am mad is because I actually use the feature of holding the brakes while accelerating to check cargo (with the third brake light) and also to force my LSD into lock mode. I'm going up a hill this weekend with my bikes in the back of my truck, and I go to check that they are still standing, and it cuts my throttle off. WTF?! I called them and they say once the ECU is flashed, they can't put it back to the way it is. I am god damn livid right now. :headbang::headbang:

 

[Dana_15]

I had that with my Tundra, it shifted differently when I left the dealer, so when I called them they verified they reflashed it to make it shift better. It made it worse, pissed me off!!!!

 

[dl1027]

I just notice you are now sporting a new Frontier. What's up with that? :ugh3:

 

[the.phantom]

i saw a "flow chart" somewhere while i was doing research on it on the tacoma site..
it is not just a hit the brakes and no throttle

think one of the rules it does nothing unless going over 30 mph

there are about 3 conditions where it uses the new program

on another forum one of the 4x4's said normal off road it did not affect him



this is the flow chart on the flash program


http://pressroom.toyota.com/pr/tms/toyota/document/Toyota_BrakeOverrideSystem.pdf

 

[Chalkie]

I think the real issue here is that work was performed on a vehicle without the owners permission, knowledge or subsequent documentation. I do not know about California, but here that would warrant a complaint to the state Attorney General's office.

To the best of my knowledge recalls are not mandatory under any state or federal statute. They are an "opt in" kind of thing.

 

[05Moose]

I just notice you are now sporting a new Frontier. What's up with that? :ugh3:

He dumped the Tundra after his 3rd front differential bearing went bad within about 15 months or so. The Tundra's have the same problem as the Tacoma only they have a TSB out for it...and obviously, the replacement differentials are using the same defective parts.

Sorry to hear about your situation Digi, but I know it is standard procedure for them to do recall work whenever a vehicle is in for anything without telling you. They did the same on mine with the emergency brake recall back in 2005...and I'm the one that fixed it at home and called them to check the other vehicles for the problem months before.

 

[HoosierTacoma08]

It sucks but it's just a reminder that if you know of something you don't want done then you have to tell them upfront that you don't want it. I think I'll go put a post-it note in my taco!

 

[toto]

think one of the rules it does nothing unless going over 30 mph

Awesome link. Thanks!
The chart says that the system kicks in over 5 MPH.

 

[08TRDOFFROAD]

I would be pissed too! They would be giving me some sort of compensation!!!

 

[johnecon2001]

I would be pissed too! They would be giving me some sort of compensation!!!

Like a new ECU tbh.

 

[toto]

I think the real issue here is that work was performed on a vehicle without the owners permission, knowledge or subsequent documentation. I do not know about California, but here that would warrant a complaint to the state Attorney General's office.

To the best of my knowledge recalls are not mandatory under any state or federal statute. They are an "opt in" kind of thing.

It may not be a law, but it's a gigantic legal liability for Toyota. Once they have the opportunity to do the work, they'll take it. Look at the situation another way - if you were to have an incident of sudden acceleration next week and they didn't do the recall work today, then you could sue them for not doing anything to prevent the problem when they had the chance.

Because it's work done to remedy a defect as documented and supervised by NHTSA as a safety recall, I think you'd have a hard time making a case for the fact that the work was done without your permission.

 

[08TRDOFFROAD]

It may not be a law, but it's a gigantic legal liability for Toyota. Once they have the opportunity to do the work, they'll take it. Look at the situation another way - if you were to have an incident of sudden acceleration next week and they didn't do the recall work today, then you could sue them for not doing anything to prevent the problem when they had the chance.

Because it's work done to remedy a defect as documented and supervised by NHTSA as a safety recall, I think you'd have a hard time making a case for the fact that the work was done without your permission.

That is assuming there even is a sudden acceleration problem with the Tacoma, which I still am not convinced there is.

And as for your agruement of having no case, I beg to differ. It is still his truck, they have no right to do anything to it without his permission...period, regardless of whether or not it is a safety recall.

 

[Dante's Taco]

Another gigantic reason why I don't bring my Toyota "home" for service.

Man, I'm sorry, but for all of you who think the "free oil changes for life" are so good, think again.

In most cases, They are NOT your friend. Some are. It's a crap shoot.

Sorry to hear about this.

 

[KnightRider]

I still dont believe there is even a problem with these trucks. They are screwing with things that arent even broke.

 

[Chalkie]

That is assuming there even is a sudden acceleration problem with the Tacoma, which I still am not convinced there is.

And as for your agruement of having no case, I beg to differ. It is still his truck, they have no right to do anything to it without his permission...period, regardless of whether or not it is a safety recall.

Exactly! The latest from the NHSTB says that in 60% of the cases they have studied no brakes were even applied, but the accelerator was, or that the brakes and gas were applied at the same time. NHSTB has commissioned NASA to determine if EMI could be the cause of the problem.

http://blogs.consumerreports.org/ca...-on-toyota-unintended-acceleration-cases.html

 

[Splicer]

I actually use the feature of holding the brakes while accelerating to check cargo (with the third brake light) and also to force my LSD into lock mode. I'm going up a hill this weekend with my bikes in the back of my truck, and I go to check that they are still standing, and it cuts my throttle off.

Don't blame you at all for being upset... I don't like anyone touching my truck, especially when they are doing unauthorized work (clearly without permission or notification), even though they may have the legal right to do so.

But to the point of your complaint... according to the flowchart in the link posted above by the.phantom, the brakes must be applied "firmly" for the override to kick in. Can you press the pedal just enough to turn the brake lights on, without activating the override?

 

[wiscdave]

Sucks but it probably good practice for dealers to do what others have forced them to do. The pedals are so close together IMHO - I've gotten both before with snowboots on quite a few times. Nissan had this figured out years ago..then guys just modded the wire for the Track Not sure what the mod is to get around this..has to be one

 

[TOYOPARTSMAN]

If someone elects to not have the recall done, and they bring the vehicle to the dealer, the dealer then has to document that the individual declined the work. What this now does, is that the opportunity had presented itself to be fixed, but the customer declined. At that point, the liablilty is no longer the manufactures burden, but the customer. If something were to happen a week later, and the customer declined the recall, it would be a very difficult uphill battle for any recourse.

Whenever one of our customers decline the work, it is documented and extra steps are put in place to highlight that, i.e. they sign and initial in a couple of extra places.

 

[silversport]

If someone elects to not have the recall done, and they bring the vehicle to the dealer, the dealer then has to document that the individual declined the work. What this now does, is that the opportunity had presented itself to be fixed, but the customer declined. At that point, the liablilty is no longer the manufactures burden, but the customer. If something were to happen a week later, and the customer declined the recall, it would be a very difficult uphill battle for any recourse.

Whenever one of our customers decline the work, it is documented and extra steps are put in place to highlight that, i.e. they sign and initial in a couple of extra places.

That's totally understandable. What the dealership didn't do was notify the OP of the work. A simple "hey, we see that your truck is part of this recall. We're gonna go ahead and do that while the truck is here." He has the opportunity to decline and all is good.

Now, you have to look out for yourself when it comes to dealerships. If I had previously received a recall notice, and was taking my truck to the dealership for something unrelated, I would just assume upfront that they're going to do the recall without asking me; and would tell them right off the bat to forget about it...

 

[TOYOPARTSMAN]

I whole heartedly agree. The issue here is that work was done without permission, even if it was a recall. I don't know when it happened, but early on there was a big push to have everything done regarding entrappement, sudden acceleration, etc. I don't write service, but I can imagine that some advisors may just take upon themselves to do the free work without thought on how or what the customer may think.

The customer should have been informed of everything that was going to be done; the charges, even if they are covered under warranty or recall; and the time frame in order to complete the repairs.