[tcttcf]

had an oil change at richmond hill toyota . I've never had an experience with dealership service and maybe you can give your inputs..

on the service receipt it says ::

REPLACE ENGINE OIL ANDOIL FILTER. LUBRICATE LOCKS, LATCHES AND HINGES, INSPECT AIR FILTER ELEMENT, LIGHTS HORN AND WIPRS, CHECK COOLANT, BATTERY aND WASHER FLUID LEVEL. INSPECT TIRES FOR WEAR. CHECK ADJUST TIRE PRESSURES, COURTESY VEHICLE CARWASH..

I was in the customer waiting area where I can see my car being serviced. They did the oil chnage but never did the rest of the work mentioned above.. Is this mandatory? or are they cutting corners...

When they returned my car, I checked the washer fluid and its not topped up. No car wash either...

I arrived home and let the car sit for an hour I checked the oil level and it was 1cm above the full mark.. an AFAIK it would create bubble and damaged the cam shaft???

to toyota service people here,, what is your say on my exprience.

The oil level on the dipstick is a general indicator rather than a precise measurement. I would not loose any sleep over a minor indicated overfill; it may not be overfilled. I have been a Toyota Master technician since 1981 and an ASE Master since 1976. As to the other items, if they say they will perform a task they should do so. Not doing the whole job is called flat rating and is actually theft in my opinion.