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2009 Corolla CE concerns.

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3.7K views 33 replies 14 participants last post by  LeanBurn  
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#1 · (Edited)
Hey gang,

I am new here and would like to see if I can get some support in getting my claims met by my dealership here in Brossard, Canada.

I have just bought a 2009 Corolla at full MSRP and it has been delivered to me with some problems :

The radio shuts down at random after changing tracks in the middle of the song, the idle will hold at 2000rpm when I put it in neutral at highway speeds from time to time and sometimes idle will be high or bounce between 700-1500.

I have also noticed the engine rattle experianced by other users of this forum but didnt think much of it until now after reading of others concerns about it.

I have found some wrappings to be still on the car such as one on the steering wheel locking mechanism that should have been removed during the inspection.

I am now asking for the dealership to refund me of the PDI I paid as I have lost all trust in Toyotas reputation and believe that it is unfair that I am being served with a lemon. Frankly, they do not deserve the dollards I have spent on this car as apparently they have no held their end of the bargain.

So far I have been met with resistance from the dealership :headbang: but only support form their corporate headquarters.

I have also been talking with friends and they have agreed that this dealership I bought it from does not have on par service and they would help me make a petition for them to refund me. It's a terrible thing to sell a bad car to a student that works two jobs and does not have time to deal with car problems when he thaught he was going to get a better than average problem free Corolla.

Thanks for any support and positive or negative comments,


Chris.
 
#3 ·
The radio problem can and will be addressed through their service department since it appears to be a factory defect or a malfunction. As it is covered under warrenty they are obligated to fix it.

Your engine rev problem isn't a problem. The idle range is normal and the bounce can be explained by the EPS drawing some power from the engine. Your AC might also be on because of your fan settings (ie. window defrost mode, or your AC is just turned on)

The engine rattle seems to be an issue that's been recently discovered by owners as demonstrated by the members of this board. Again, it is a warranty issue, if its an issue at all, and the dealership is obligated to fix it.

As for demanding a refund for your PDI fee just because you discovered some plastic wrapping still present in the car, I find that quite absurd. First of all, the PDI does not remove the plastic wrapping from the vehicle, that is the dealership's detail department's job. Secondly it's a piece of plastic on a handle underneath the steering wheel. It doesn't affect the function of the handle in any way and it could very well be an oversight of some underpaid detail staff. Just relax and stop overreacting.

You can hardly claim that your car is a lemon over some issues such as these. The engine issue does not exhibit any loss in power or performance of the vehicle. Your car still functions and drives as it is supposed to, more or less.

I can see that you need a new radio, an engine inspection for that rattle and maybe a free tank of gas for not properly cleaning your car.

Sorry Chris, this wasn't meant to seem personal or anything but Ive had to deal with a number of overreating customers in the past week because of very little things (such as the leftover plastic) for not just Corollas but other vehicles as well. Just kind of culminated into this post.

I do hope that your dealership will solve your problems for you.
 
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#4 ·
ZenithTheTV said:
The radio problem can and will be addressed through their service department since it appears to be a factory defect or a malfunction. As it is covered under warrenty they are obligated to fix it.

Your engine rev problem isn't a problem. The idle range is normal and the bounce can be explained by the EPS drawing some power from the engine. Your AC might also be on because of your fan settings (ie. window defrost mode, or your AC is just turned on)

The engine rattle seems to be an issue that's been recently discovered by owners as demonstrated by the members of this board. Again, it is a warranty issue, if its an issue at all, and the dealership is obligated to fix it.

As for demanding a refund for your PDI fee just because you discovered some plastic wrapping still present in the car, I find that quite absurd. First of all, the PDI does not remove the plastic wrapping from the vehicle, that is the dealership's detail department's job. Secondly it's a piece of plastic on a handle underneath the steering wheel. It doesn't affect the function of the handle in any way and it could very well be an oversight of some underpaid detail staff. Just relax and stop overreacting.

You can hardly claim that your car is a lemon over some issues such as these. The engine issue does not exhibit any loss in power or performance of the vehicle. Your car still functions and drives as it is supposed to, more or less.

I can see that you need a new radio, an engine inspection for that rattle and maybe a free tank of gas for not properly cleaning your car.

Sorry Chris, this wasn't meant to seem personal or anything but Ive had to deal with a number of overreating customers in the past week because of very little things (such as the leftover plastic) for not just Corollas but other vehicles as well. Just kind of culminated into this post.

I do hope that your dealership will solve your problems for you.
Click to expand...
Please note that I do not have an AC. I would have never seen a powersteering draw so much. It has got to be a defect or a design flaw or even worse just a bad product.


I do not feel as if I was overreacting.

The way I see it is that the vehicle was poorly handled and I don't want to pay for nothing. I'll repeat that I believe they do not deserve the money paid for the vehicles PDI.

Most people arround me agree with my concerns and actually feel sorry for my case.

Cool I have a warranty, but I could have got a much better deal at mitsubishi 100k or 10 years in those regards. And I would have got a better performing vehicle.

In anycase, out of spite, I can obtain atleast 7 times the ammount of cash that is own to me by the dealerships in "reperations".

Irrational and immoral behavior can only be met by the same.
 
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#10 ·
so the main problem is the PDI stuff? if that's the case you are over reacting a bit but i understand how you feel. you paid the amount and you expect the best. but sometimes things like plastic wrappers shouldn't be enough to make someone want a refund.

and defects in manufacturing always appears. you're just one of the unlucky few to get a defect. toyota warranty covers these defects so i don't see why it is such a big problem to go get it fixed at their service center. you're going to encounter problems sometime down the line and i think it's best that these manufacturing defects appears earlier than later.

and let me just say, you got ripped off for getting the extras like rust proofing, paint sealant and seat protection...you can do all of that yourself for a fraction of the price.
 
#12 · (Edited)
bennijai said:
and let me just say, you got ripped off for getting the extras like rust proofing, paint sealant and seat protection...you can do all of that yourself for a fraction of the price.
Click to expand...

yep. personally, understanding what cars go through in the production process, rustproofing is an absolutely unnecessary procedure. i live in michigan. i am near lake michigan where we get lots of lake effect snow in addition to system snow. we use lots of salt. my 11 yr old civic didn't show rust until year 9, my 12 yr old camry didnt show rust until yr 10. no rustproofing. just clean your car regularly.

the fact that you got taken for unnecessary extras and the fact that you freely use the phrase "they are jewing me" (which is very offensive) tells me you are either young and inexperienced in life as well as car buying or just an ignorant racist.

the problems you are having are not major, and i can assure you that these issues could happen to the buyer of any car on the market. it happens, especially with economy cars, including civics, mazda, mitsu's, sentras, etc....you have turned them into something major. you had warning signs early in your dealings with this dealership, yet you still purchased from them. it sounds like you had other choices in dealers.
 
#26 ·
Others had had the reflash done and it seemed to fix their issue. It is proposed that the reflash de-tunes the VVT-i to better control the oil consumption. In the "attention 1.8L ..owners" thread I have some points that may interest you.
 
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#34 ·
What about buying from a different dealer in Canada? After comparing just website MSRPs Alberta has the least expensive.:thumbsup:
 
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