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2011 Avalon Windshield Wiper Nightmare.

40K views 40 replies 23 participants last post by  Midasman33  
#1 ·
OK. It's official. I am really, really steaming mad.

I have a brand new 2011 Avalon. It has 5000 miles on it. The car is a dream to drive. Best car I have ever owned. I love it. Except for one HUGE problem.

The windshield wipers chatter.

I told the dealer and they put on a pair of new blades. It didn't fix the problem. They still chatter.

I went to another dealer during a rainstorm because the chattering was driving me insane and without an appointment they threw on another pair of blades. I'm talking real Avalon blades. Not some third party brand. Guess what. They still chattered.

I am at a loss at what to do. When you look closely at the blades I notice that the ends near the bottom portion of the windshield don't make contact with the windshield. That can't be right.

Keep in mind the car was purchased brand new. Everything is working perfectly.....except for this maddening problem.

Forget about telling me the windshield needs to be cleaned or use Rainex. I have tried all of that and it didn't work. The problem has something to do with the blades themselves or the housing or some physical, mechanical phenomenon.

I'll write a letter to Toyota if this thread doesn't come up with a solution.

I have had three brand new sets of blades on that gorgeous car and they all chatter.

What in God's name can I do?

Thank you.
 
#2 ·
there is something you can (again if you have already done it), and that is to get the windshield SUPER CLEAN...

i personally use Eagle 1 Glass Cleaner. spray it on heavy enough, maybe let it "sit there" for a minute or two. you may have to do this twice. during shipping, some fluid from the hydraulic rams of the truck, could have been leaking, spraying your windshield. the pre-delivery guy would have cleaned your car, but just didn't get the window clean enough. then over time, you were washing your car, but didn't get the thin film off either.

next, i use RainX wiper blades. i do not know the particular series, but they look like "winter" wiper blades. those glide over my windshield.

next, there can be a defect in the windshield itself, where it is NOT perfectly formed into the curve it needs to be, in order for the wipers to make perfect contact. a glass shop should be able to check on this for you. now if it is a defect in the glass, then that may very well be covered under your warranty. i personally have had a vehicle in which there was this tiny "dip" in the glass, and the blades went over it, not wiping the rain...!! just run your palms over the glass, and feel any high or low spots.

next, there is also the possibility that the wiper arm springs are too weak to hold the wipers onto the glass, and this may be allowing the blades to "jump" causing the chattering....

one last thing, wiper blades are not made of the same materials they were made of many years ago. in the hot sun, they will "take shape" as the hot sun will cause a blade to sorta like bake. when you go to turn on the wipers, this "baked on shape" will NOT ALLOW the blade to flex like it is supposed to.
 
#9 ·
there is something you can (again if you have already done it), and that is to get the windshield SUPER CLEAN...

i personally use Eagle 1 Glass Cleaner. spray it on heavy enough, maybe let it "sit there" for a minute or two. you may have to do this twice. during shipping, some fluid from the hydraulic rams of the truck, could have been leaking, spraying your windshield. the pre-delivery guy would have cleaned your car, but just didn't get the window clean enough. then over time, you were washing your car, but didn't get the thin film off either.

next, i use RainX wiper blades. i do not know the particular series, but they look like "winter" wiper blades. those glide over my windshield.

next, there can be a defect in the windshield itself, where it is NOT perfectly formed into the curve it needs to be, in order for the wipers to make perfect contact. a glass shop should be able to check on this for you. now if it is a defect in the glass, then that may very well be covered under your warranty. i personally have had a vehicle in which there was this tiny "dip" in the glass, and the blades went over it, not wiping the rain...!! just run your palms over the glass, and feel any high or low spots.

next, there is also the possibility that the wiper arm springs are too weak to hold the wipers onto the glass, and this may be allowing the blades to "jump" causing the chattering....

one last thing, wiper blades are not made of the same materials they were made of many years ago. in the hot sun, they will "take shape" as the hot sun will cause a blade to sorta like bake. when you go to turn on the wipers, this "baked on shape" will NOT ALLOW the blade to flex like it is supposed to.
I agree with this. There is some chemicals on the windsheid that need to be removed. Probably something they used to clean the car at some point.
 
#3 ·
Thank you Glenn8963.

One thing that really bugs me. Why wouldn't a $35,000 car have windshield wipers that just work. I had a 1996 Dodge intrepid where the windshield wipers were silent. I never had to meticulously clean the glass or anything. They just worked. Same for a 1990 Chevy Caviler. Same for my other car which is a 2009 Honda Civic.

By the way......the windshield on my Avalon is flawlessly clean. It would be very strange for a car company to expect people to keep their windshields spectacularly clean every single day in case you need to employ the wipers. I mean the windshield will get a bit diry every time you drive the car. So after a long drive home from work the owner would have to break out the windshield cleaner and clean the windshiled every day. That makes no sense whatsoever.

On my Honda I never gave the wipers a thought. I just turn them on and they work silently. Whether it just misting outside or raining cats and dogs.

Why the problem with the Avalon exists is beyond me.
 
#4 ·
did they replace the blades only or the entire housing that holds the blade? i've had problems with wipers that had plastic backings, and typically replacement blades always have plastic backings. i think some of the bosch and higher end wiper/housing combos have blades with metal backings.

but yes, definitely do what glenn said and buy a set of high-end wipers that include the housings.
 
#6 · (Edited)
Thank you nitronate33. I just talked to the service department who put the blades on. The replaced the housing along with the blades themselves.

To be precise the model number of the blades are:
Beam Blade 85222-YZZ50-TM* Driver's side and 85212-YZZ50-TM* passenger side.

I am at a total loss as what to do.
Try some aftermarket blades, if that doesn't solve it then Id say you have an issue with the windshield.

My demo is a 2011 Avalon and now I'm leasing one as well, been through rain, snow, ice....never any chatter with the wipers although I will say the wiper quality is pretty low. They streak a lot, but do not chatter.
 
#7 ·
Purchased my 2011 Avalon about 2 months ago and we've had plenty of rain in upstate New York to test the wipers - I've experienced NO chattering. But I certainly sympathize with you that this would be very annoying and a potential safety hazard.

IF I HAD THIS PROBLEM . . . at home, I would use a garden hose to simulate rainfall and determine that the blades chatter. If they chatter consistently then I would go to your dealer and ask that a hose be used to duplicate what you did at home. The new car prep area should have the hose all set up. If the wipers chatter have the dealer fix the problem. Do not allow them to use temporary fixes like Rain X spray, etc. Do not allow them to install non-OEM wiper blades unless they are willing to replace the blades free of charge for the life of the vehicle, and I would ask for this in writing. The Toyota designed windshield and wiper system should work correctly together under all normal conditions, including a clean windshield, a dirty windshield, a bug-splattered windshield, etc.

A dealership service manager may regard this as a minor PITA, but it isn't given the possibility that poor visibility could cause a serious accident during a rainstorm.

You should not have to purchase wiper blades from Bosch, Rain X, Aamco or any other source and undertake your own quality assurance program.

Good Luck . . . :thumbsup:
 
#8 ·
Thank you very much Gary. I feel the same way about this. I just bought a $35,000 car and it's a dream........except when it rains.

I'm bringing it in for service on the wipers this Thursday. The service manager told me this is the first time they have heard of this problem on a 2011 Avalon.

I am losing confidence in the Toyota service department though. This is the 3rd set of brand new blades I have had on that car.

I would consider it a miracle if this thing gets fixed Thursday. One good thing though. It's supposed to rain Thursday. Then they can see it under "real" conditions.
 
#10 · (Edited)
WoW! You won't believe what happened. I took the car to my local Toyota service department today (I had a 12 noon appointment). When I dropped off the car I had typed out on a nice large white piece of paper exactly what was going on. The service manager read it.....and....I talked to him. I told him of the seriousness of the problem. He understood. Then.....as I was getting into my other car which my wife drove as she drove down to give me a ride home.......I thought I would take a look at a new Toyota Avalon 2011 (exactly like mine) and see what the wiper blades looked like.

Bam! They looked different then the one's installed on my vehicle. I went back inside and told the service manager. He wrote it down.

After a little more than 1.5 hours my phone rang. The service manager said that the blades on the 2011 Avalon they had on the lot were indeed different. The blades I had on my car were Avalon replacement blades direct from the Toyota factory.....but.....the replacement blades looked different. Soooooo........he took the blades off of the Avalon they had in the lot and put them on my car. He said they tested them and they worked perfectly. It's going to rain tomorrow so I can give it a real world test.

He said what must have happened was the same thing I had thought about initially. When I had the blades replaced the first time for chattering.....I noticed they didn't look the same. But they were the correct replacement blades according to Toyota. But.....they never worked well and chattered and didn't make good contact with the windshield. Soooo.......when they were replaced again....they were replaced with yet another set of the same "replacement" blades (which were not exactly like the blades on the Avalon as shipped from the factory).

Think about it. How many 2011 Avalons in the world have had their wiper blades replaced? Very, very very few. Blades last quite a while. It looks like I stumbled upon a future problem for all Avalon owners. When they do have to replace their wiper blades and they are given the replacements from Toyota.....they won't work well. Because they are not exactly the same blades as those placed on the vehicle in the factory where they are built.

Isn't that something?

Isn't that amazing?

I should notify Toyota about this. I could save them a boatload of headaches in the future along with Avalon owners.

I wish I knew how to get a hold of some more of those blades. The replacement blades Toyota is recommending for that vehicle right now are not the right ones.

Trust me on this one. Using those replacements is dangerous.

What's the best way to alert Toyota about this?

Thanks for all the help folks. This is a great and valuable forum.
 
#11 ·
I have a 2007, so I am not sure if there is a difference, but I have Toyota replacements (had them changed when i bought the vehichle as they had some aftermarket version wipers) and the Toyota replacements work flawlessly on my car. I hope you get this fixed as those little things can be the most annoying.

-C
 
#12 ·
The wipers now work perfectly. They are dead quiet and they do a great job of removing water from the windshield during rain.

If you own a 2011 Avalon then you MUST use the exact same blades that are on the vehicle when purchased. The replacement blades Toyota currently recommends for the 2011 Avalon Do Not Work. I tried three separate pairs of them. No go. When the Toyota tech literally took wiper blades off of a 2011 Avalon they had in the lot and placed them on my car....the problem was instantly solved.

To repeat: Replacement blades offered by Toyota for the 2011 Avalon are different then those shipped with a 2011 Avalon and they Do Not Work.

I hope this helps people in the future with this problem. The web is great for sorting out these kinds of problems.
 
#16 ·
Our 2011 Avalon has been having the same problem. The service manager in Mishawaka IN (Jordan Toyota) told me that the only fix was to treat the window with RainX. i will be back there tomorrow to have the wipers changed.
RainX does nothing to help the situation. Trust me on this.....I have been through the ringer on it. Get the wipers that are actually ON a 2011 Avalon for replacements.....not what Toyota deems as replacements. The replacement wiper do not work well and are dangerous and a safety hazard to use.

Think about it. Why would someone who pays $35,000 for a car have to use RainX otherwise the wipers won't work right. It's insane. Put the right wiper blades on the car and you're problem will be solved instantly.

Good luck. Please report back when it's fixed.
 
#18 ·
Make sure you change the blades. The noise will drive you crazy.....but.....more importantly......they are dangerous. In a hard rain with wind they don't make good contact with the windshield and visibility is impaired. It happened to me and it's a severe safety hazard.

With the factory original blades on my 2011 Avalon now they are dead silent and work perfectly.
 
#19 ·
I just talked to the parts man at my Toyota dealer and he said the blades are warrantied for 12 months. If I have a problem with them I need to go through the service department for the warranty. I couldn't find the original receipt, but do have the debit card statement which the parts man said would work.
 
#27 ·
Trico NeoForm Wiper Blade with Teflon

AFter reading this thread I took a change on after market wipers and can recommend Trico NeoForm Wiper Blade with Teflon for the 2011 Avalon. I've had them on for about 6 months now and they work great...low noise, no shudder, no significant streaks and no dealer price gouging.
 
#40 ·
AFter reading this thread I took a change on after market wipers and can recommend Trico NeoForm Wiper Blade with Teflon for the 2011 Avalon. I've had them on for about 6 months now and they work great...low noise, no shudder, no significant streaks and no dealer price gouging.
+1 I tried these on my 2012...no problem. $32 from Rock Auto (includes shipping)
 
#29 ·
Ok yes so add this to my list of minor things that were wrong with my '97 XLS when bought new 15 years ago:

1. Rattling struts/mounts especially when cold, in front;
2. Chattering windshield wipers
3. Rear valve cover gasket always super-expensive to have dealer replace.
4. Under-spec'd brakes that are susceptible to fade during prolonged use, say on mountain roads.

After 15 years, add:

3. Slowly leaking Steering Rack.

Ironic that some/all of these issues have persisted thru apparent model changes.

Let's hope the 2013 is a radical-enough break that all of these are finally solved. None of them big enough to recommend against the car, but annoyances that should have been engineered out years ago.



Sent from my Autoguide iPhone app
 
#30 ·
I'm just now experiencing not what I would call chatter because there's no noise, but a section about 6" in diameter that doesn't get cleared on the return wipe. Car bought on 22 February, 6700 miles.

Really not looking forward to convincing the dealer there is a problem for which I shouldn't have to do any legwork on their behalf.

First question that's going send me through the roof:

"How fast were you going?"
"sigh"
 
#32 ·
2005 Avalon wiper blades

I have had all of the common wiper problems and recently installed Trico Onyx.
I do use a couple of coats of Rain-X and my windshield is well overdue for replacement as it is badly sandblasted after 149K miles.
Easiest connection system yet - streak-free and quiet so far after 2K miles.
 
#33 ·
I just got the OEM wiper blades and put back on my 07 Avalon. Hallelujah. They are great, so now I'm back to being satisfied after trying all of their oem replacement blades. I got them on-line delivered for less than $50. If anyone out there hates what they have now pm me and I'll tell you where to get the originals and end the frustration.
 
#37 ·
Bought my first replacement set today from the dealership down the street. $70 otd after tax. They look to be exactly the same as the units that were installed at the factory. Big trip this weekend to wetter climates, so we'll see how they do.

Odd comment from the parts desk: "They might be expensive, but we're seeing one to two years of life from these."

I replied that mine are streaking after nine months and 18k miles.

"Garage vs. outside storage, driving conditions, blah blah."

I just said thanks and walked away.