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2014-2017 Corolla CVT Service Campaign/TSB/"Recall"

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61K views 126 replies 33 participants last post by  julieholt  
#1 · (Edited)
Hey all,

I thought I'd post this in a new thread.
I have my previous thread here: http://www.toyotanation.com/forum/3...2016/1596762-question-problem-16-corolla-s-cvt-weird-idle-rpm-fluctuations.html


Last week I posted because I was experiencing some issues with my Corolla and how it was driving/shifting/idling;
Today I took it in to a dealer and the tech said that my car was part of a "recall"/service campaign/tsb due to the CVT being programmed improperly.

I just wanted to share this with you all;
and would recommend calling a dealer and getting your VIN checked, or logging into the "Toyota Owners" website to look into it more.
I can't seem to find much information on the web about the service campaign, but it seems to be affecting '14-17 Rollas with a CVT transmission.
See the attached image:

Image
 
#2 ·
Thanks for the info! Mine is clear.
It may be related to the TSB someone reported here.

Since the “recall” is labeled as a service campaign, implications are slightly different :
Recall: The car WILL have this issue. Act immediately (free of charge). [mandatory report to NHTSA]
Service campaign: Your car MAY have this issue. Act at your convenience (free of charge).
TSB: IF the car has this issue, here is what to do (cover only under warranty).
 
#10 ·
I posted that other thread because I was experiencing problems with my car.

Dropped the rolla off at the dealer tonight, they're going to run the update and test drive it tomorrow and report back to me; potentially exploring other options depending on the outcome.
I'll report back to this thread when I get notice about the car.
 
#11 ·
Good luck with those issues jw. Let us know how you made out. My only SIMILAR issue is that it always takes my car a looooong time to fully warm up. As a result, it's often that I'm trying to hold back the car with my brakes even on level surfaces. It'll run at 1200 or so rpm even in drive so that'll get and maintain a Carolla at speeds exceeding local limits until it decides it's warm enough to drop back to normal ranges. Fortunately, no jumping rpms in my case.
 
#13 · (Edited by Moderator)
Alright so.
Picked up my car tonight.
They updated it. It helped, that's about it though.
The shuddering is gone, "shifts" are smoother.
But I'm still seeing the dramatic RPM changes, and it's still sitting way too low on RPMs overall.

I have an appointment on Monday morning to drop the car off with the dealer again.
I'm feeling glad that the update helped, but still worried the solenoid might've f$^$# things inside the CVT.
So they're going to take a closer look and check it out.
But, the update did improve it a slight bit.
 
#14 ·
It would not surprise me if you found some of the electrical connections to be slightly corroded (does Seattle put salt on the roads?).
If they find nothing in the computer (likely), have them disconnect all the electrical connections between the tranny and the computer controlling it and have them coat the terminals with di-electric grease and reconnect.
It can't harm it and it may just work properly after that.
 
#15 ·
No salt in Washington, if so, it's pretty rare.
And yeah, talked to the dealer, no codes were thrown nor do they think any would be thrown.
The Service Campaign is something about improper programming causing a solenoid to act badly.

If they find nothing tomorrow I'll probably take it into my own hands to take a look myself.
 
#17 ·
Just had this done. Not a huge different if one even exists. Initial impressions are that the transmission operates the engine at lower RPM and the jarring engagement when you step on the gas off the line is largely eliminated. I may have simple driven more gently after picking up the car. Time will tell...
 
#20 ·
Toyota needs to put their act together on this one, so their way of handle it doesn’t end lie the “unintended accelerations” thing. It’s bad enough that they find a problem after almost 8 years of this transmission without flip-flopping on the solution.

So far, my Corolla has been the most economical and reliable car I’ve ever owned. Hope it remains so and maybe this CVT thing is not a big deal but Toyota needs to be pro-active and transparent about the potential risk involved with this issue.
 
#21 ·
Maybe they uncovered a problem with the modified code and don't want to continue installing it until it is fixed or without further testing?

Keep in mind that we have several members that have over 150,000 miles on these cars without a problem.
Just because Toyota identifies a potential problem doesn't mean it will impact our cars.
 
#22 ·
I got the recall performed as soon as I heard about it on here, but now I'm worried as to why Toyota would retract it like that. Anybody talk to their dealer / any tech on here that could share some insight as to why they recalled it? Are the ones that already had the recall performed in any danger of damaging our CVTs? Are we just "test hamsters" at this point?
 
#31 ·
2015 LE
Not sure if its related to the campaign or not, but had noise coming from left front tire area that sounds like a baseball card hitting the spokes of a bike wheel. Audible around 10-25 MPH. Took into the dealer and found out CVT needs replaced, they are a disposable part and I am 3,000 miles out of warranty. So for $6600 I can get my car back on the road again. Never expected to make it to 200,000 miles with out some hiccups but to spend nearly 1/3 the price of the vehicle less than 3 years after purchasing to keep it on the road is unbelievable. I might understand it if I towed or drag raced the thing but standard operating conditions barely making it 60,000 miles. Oh, wait it did make it past 60,000 so they can pretend like there isn't a problem!
 
#34 · (Edited)
2015 LE Not sure if its related to the campaign or not, but had noise coming from left front tire area that sounds like a baseball card hitting the spokes of a bike wheel. Audible around 10-25 MPH. Took into the dealer and found out CVT needs replaced, they are a disposable part and I am 3,000 miles out of warranty.
That's aggravating to say the least. I would definitely ask for a specific diagnostic : if its related to the campaign, replacement is free (and to assess if they really know their stuff).
$6K+ is insane. As jcs444 mentioned, you'll find rebuild/salvaged in the $500/$1000 range, about the same, by the way, as the 4AT version.
It's not that CVTs are "disposable" but rebuilding one at local shop/dealer cost a lot of hours VS rebuilding at a plant. Many shops do it even with regular AT.
It's of no consolation to you and a bit hazardous in view of the campaign, but so far those units don't seem to have a higher failure rating than anything else.
 
#36 ·
Are you sure the diagnosis by the dealer is correct?
Relatively convinced that the data pulled from the car and submitted to the Toyota regional service manager indicates an impending failure, otherwise I am not sure that they would authorize a 25% coverage for a replacement.

Have you noticed anything odd about your transmission shifting wise or any other sounds coming from it or are you only experiencing the noise that comes from the front-left side?
That is the only symptoms.

I'd say get multiple diagnoses from different Toyota dealers and maybe a transmission shop because $6000 isn't cheap and I wouldn't just trust one dealer.
Yes I have taken to a transmission shop that I trust. No update at this time.

Is your car even still driveable?
Yes, outside the noise nothing noticeable in the operation.

However, if it really is your CVT that has failed, how have you taken care of it?
Update soon.

Did you notice any signs beforehand of your transmission failing?
No.

Has the dealer who told you your transmission failed given you a reason why it has?
Great question and admittedly didn't ask but will follow up.
 
#37 ·
Are you sure the diagnosis by the dealer is correct?
Relatively convinced that the data pulled from the car and submitted to the Toyota regional service manager indicates an impending failure, otherwise I am not sure that they would authorize a 25% coverage for a replacement.
Should be 100% given this pending SSC and only being a bit over 60k.
A decent service manager would have pushed Toyota to cover it.
 
#40 ·
@kruegger, I'm curious about the driving conditions that you undergo. Traffic conditions, mannerisms of surrounding drivers, city/highway percentages, road conditions, and throttle application. Because my first fluid change was at 160K+ miles: 100K+ more than what was the least recommended interval for the fluid change. Or you simply could have gotten a bad batch of transmissions. I'm well into 220,000 now. I'm on my second round of shock replacement and CVT fluid drain and fill. She feels like she's 32K, fresh off the dealership lot. What's going on with everyone else's CVT? How are these things crapping out on you guys so early?
 
#42 ·
I'm at 20k in my 2017 and no issues. But I'm wondering what percent are failing given the service campaign. Every once in a while my car idles fairly rough at stoplights and putting it in neutral and back in drive smooths it out. Feels like some clutch or something is like 10% engaged bogging the engine just slightly. Wondering if this is the wording in the campaign about something not disengaging or whatever. I bought an extended warranty so if it dies before 100k I think I'm OK...