There is just a click and a long beep and the hatch won’t open. Was working fine then last time I opened it it came up just a little and wouldn’t open or close had to push to close it.
I have the same exact problem ... but mine stop working after it got stock by snow going up.I understand and am sorry I missed that in your initial statement.
The solution is that the height has been accidentally adjusted,, one long beep is the sound it makes when opening normally.
push the button to open the trunk, once it does its thing you will notice it at least unlatches. even if it does not open.
at this point manually pull the trunk all the way open and set at its highest point.
once the above is done, push and hold the rubber/plastic trunk button on the underside of the trunk, as if you were done and wanted to close it.. but hold it until you hear a series of beeps. afterward, the trunk height should be reset to its highest point and should open and close as normal.
You have to unplug the 12V battery (+ is enough) for a few seconds and plugin again. I had the same problem, that door stucked in halfway up and i had to close it manualy. After that I had just a long beep and door stayed closed.I have a 2019 Rav4 and am experiencing the same problem. Had to manually close the rear door because it would not properly open (likely snow and ice build-up). Now, when I attempt to open it, I get a long beep but no movement. I turned the PBD settings off and and, to no avail. Am not even able to open it manually, either inside or outside. Any thoughts would be appreciated.