Looks like there's more to the Toyotaguard than what you mentioned, last longer than car's without it.

TOYOGUARD Platinum | Extended Maintenance Protection Plans

The TOYOGUARD Platinum extended maintenance plan, with maintenance after ToyotaCare - covers oil changes, tire rotations, roadside assistance, & more

exploresetoyota.com

 

sdspeed,
Thanks for the reply.
The link shows that the Toyoguard Platinum covers two more oil and filter changes and four tire rotations after the factory two years, so that's great.
It also extends the roadside assistance, but I get that through the ten-year factory extended warranty that I purchased.
I don't know about the interior and exterior protection, but... Maybe it's something.

 

My BMW offered something similar and I wasn't happy until I read the fine print mainly about the seats. The BMW interior coverage will send a tech out to the car to repair or replace a seat that a seam or attachment point fails in the upholstery or the entire seat should any of the electrical components do for 10 years with no mileage cap. SO that actually gives me 6 more years after the OEM warranty !

 

"Toyotaguard" and "Digital Portfolio" are up-sells at the dealership. Your US-sold Toyota comes standard with 2 years / 25,000 miles of oil and scheduled maintenance (albeit every 10,000 miles. Boooo), 2 years roadside assistance and one to ten years of free subscriptions to various digital enhancements. So, you paid $700 for probably three or four oil changes (an extra 2 years added to the free Toyota Care) . You may want to find out if you were charged for the Digital Portfolio and get an itemized list of what it includes and compare it to what Toyota includes with every new car. Enjoy the Venza! We love ours ( 40 MPG!!)

 

...I looked on Toyota's site and they show three manuals; The full owner's manual, a quick start guide and a warranty and maintenance booklet. I'm interested in knowing what manuals you received with your 2024 Venza and if they all fit in that one protector?...

I got all those plus a couple others with my Venza. No portfolio or anything to put them in - a large zip lock bag works just fine though. I almost always use the PDF versions instead of the hard copy just because I can search easier, and I can keep a copy on my phone for ready reference just about anywhere I might be.

 

So the Toyota Care gives me two oil changes and four tire rotations over the first two years, or two major and two minor services.
Toyoguard Platinum gives me two more oil changes and four tire rotations which must be redeemed within 5 years or 60k miles, another two and two.
The dealer also gives one year of maintainence including one oil change and two tire rotations.
My plan is to use the dealer's offer for the first oil and filter at 1k miles and then use the other other services in order to change the oil and filter every 5k miles.
I'll make sure that I take it in every 6 months, but, depending upon mileage, some of those visits will just be minor services with tire rotation and topping off fluids.
I have never gone over 5k between oil changes on my Prius Prime and that engine does not run very much the way that we use the car's electric only range.
The Venza engine will have a lot more hours of operation in 5k miles.

I would still like to know which manuals should have been delivered with the vehicle. I always like knowing the correct answer before I ask the salesman the question.

Thanks

 

...I would still like to know which manuals should have been delivered with the vehicle. I always like knowing the correct answer before I ask the salesman the question...

Can't say what you, or anyone, should have received but this is what I got.

 

As stated above, you fell for the scam we call a "pack" in the car sales industry. You had the right to remove this (and window tinting, Karr Alarm, Ceramic Protection, extended warranty etc. etc.) You could purchase these items elsewhere for a fraction of that cost.

 

If you suffered through my original post on my purchasing experience, you would see that the sales manager’s first counter was to remove the total cost of all the options from their asking price. I was then able to lower the price by an additional $1k.