Carplay dropouts and "Device not supported" on my iPhone 8+

MysteryAchievement · Aug 14, 2020

I upgraded my 2018 Camry using the instructions here in the forum. I occasionally encounter some issues and I want to see if I am alone. I notice two things:

1. When I plug in my iPhone 8+, it occasionally gives me a "Device not supported" message.
2. When using Carplay, sound will randomly dropout (complete silence) and the Carplay app disappears from the screen momentarily (5-10 seconds max) only to restart itself. This may happen once or twice and seems to settle in.

Has anyone else experienced this?

fungabriel · Aug 14, 2020

are you using the original lightning cable that came with the iphone?

MysteryAchievement · Aug 15, 2020

No, I am using an allegedly MFi Certified cord. Wanted one that's shorter. I'll try going back to the original.

TriplePlay18 · Aug 14, 2020

I had that issue, I believe it's the cord. I ignore the accessory not supported message as everything works as it should. I am using the wireless carplay2air adapter now and don't have the dropouts.

MysteryAchievement · Aug 15, 2020

Thanks! Carplay2air is probably the solution I am looking for. Where did you mount the adapter? Do you have a picture of where you placed it?

MysteryAchievement · Aug 16, 2020

@fungabriel Tried my Apple cable and it worked perfectly. Thanks for the tip!

Sent from my iPhone using Tapatalk

TriplePlay18 · Aug 16, 2020

I mounted the car2play box with double sided tape just to the left of the USB and below the temp grate. Fits well there and out of the way.

MysteryAchievement · Aug 18, 2020

Thanks @TriplePlay18

Carplay dropouts and "Device not supported" on my iPhone 8+

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