YES and Toyota is stumped! Did you get it figured out!!!! This is my post made today.
I purchased my 2020 Highlander in 3/2021 with less than 10,000 miles. Two times in the first month while idling in my driveway the gas gauge dropped from 1/4 or 1/2 tank of gas to empty and the screen stated I needed to "refuel now". My driveway is steep so I backed out, it did not fix itself so I got gas but of course only a little over a 1/2 tank. Since then I have parked it overnight at 1/2 to 1/4 tank and gotten in the next morning to the guage being on empty and telling me to refuel at least twice a month. I went in for a new recall in August but that did not fix it. In September it happened twice in one week. Those mornings I drove my kids 25 minutes to school, parked it in a level lot, turned it off to walk them in and upon restarting the car it still read empty. I was able to fill up again with just a little over a 1/2 tank, again showing the gas was in there. I took it back in to Toyota, the tank was dropped and nothing found. It appeared to be doing fine until 11/05/2021. I parked in my in-laws level driveway, walked my son in and when I restarted the car it read empty and told me to refuel. I drove 25 minutes to the town next door, while on the interstate the gas icon came on, then 2 minutes later as I was getting off the interstate it went back up to 1/2 tank. I did what I needed to, driving maybe 10 miles, then drove back home about 25 minutes and while parked and idleing it dropped back to empty and saying refuel. I drove to the local gas station and it remained the same. I filled it up with 12.5 gallons, so there is gas in it! This is the first time it has occurred on a level surface and that it has occurred twice in one day, which leaves me to think it is getting worse. I have another appointment this week with Toyota but they are still boggled by this issue.
So I ask again has anyone else experienced this? If so have they found the cause? How did they address it? I also wonder does anyone have any thoughts on what this may be????
Thank you in advance!!!!!