Recently I sold a pair of used Ksport coilovers. In the ad, I identified how the coils had been used for 2 years and about 10,000miles. Before shipping them, I sent clear pictures of the coils to the buyer showing the condition in which they were in; SEE BELOW.
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Now just by conversing with the buyer in advance, I can tell he is just a young kid, no experience working on cars, and just want to buy coilovers so he can say hes "slammed." He asked me every question in the book and did not even understand simple things such as to "why the front coilovers are shorter than the back."
Anyways, so when he recieves the coilovers. He messages me saying "he cannot spin the coilovers with his hands, they are rusty, chipped, and not worth the money."
I tried to explain to him they are exterior, mechanical, used parts, and they are going to have wear and tear, chip from rocks, debris, etc. I also explain that the coilovers are probably just a little corroded, something that naturally happens when metal is exposed to the elements or the enviornment. I told him to soak them in some Coke-a-Cola over night, spray them with some PB Blaster, and spin them by hitting them with a mallet and they will loosen up easily. Something I have done many times in the past. He clearly does not have a single tool in his garage, and chooses to claim the coils are seized.
I agreed to take back the coils and refund his money ONCE they were returned in the original condition. But he refuses, saying "he wants his money back before he sends them." I refused to send him money back without having the item in my hand.
Since then he has filed a paypal dispute which turned into a claim, and will not listen to the information Im giving him, and just choosing be be ignorant on the subject. Ive wasted to much time on him already trying to explain things, so i am beyond helping him.
Can someone please back what Im saying, so maybe I can show him this and knock some sense into him....
Now just by conversing with the buyer in advance, I can tell he is just a young kid, no experience working on cars, and just want to buy coilovers so he can say hes "slammed." He asked me every question in the book and did not even understand simple things such as to "why the front coilovers are shorter than the back."
Anyways, so when he recieves the coilovers. He messages me saying "he cannot spin the coilovers with his hands, they are rusty, chipped, and not worth the money."
I tried to explain to him they are exterior, mechanical, used parts, and they are going to have wear and tear, chip from rocks, debris, etc. I also explain that the coilovers are probably just a little corroded, something that naturally happens when metal is exposed to the elements or the enviornment. I told him to soak them in some Coke-a-Cola over night, spray them with some PB Blaster, and spin them by hitting them with a mallet and they will loosen up easily. Something I have done many times in the past. He clearly does not have a single tool in his garage, and chooses to claim the coils are seized.
I agreed to take back the coils and refund his money ONCE they were returned in the original condition. But he refuses, saying "he wants his money back before he sends them." I refused to send him money back without having the item in my hand.
Since then he has filed a paypal dispute which turned into a claim, and will not listen to the information Im giving him, and just choosing be be ignorant on the subject. Ive wasted to much time on him already trying to explain things, so i am beyond helping him.
Can someone please back what Im saying, so maybe I can show him this and knock some sense into him....
