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Power lift gate preventative maintenance

24K views 17 replies 15 participants last post by  2017Highlander  
#1 ·
As a heads up our power lift gate started not closing the past month or so and finally took it in. The dealer determined the power mechanism of the driver side was failing and is being replaced under warranty as we had purchased the 7yr/125k warranty when we purchased new on 3/2014 and now have 104k on the clock. With that said on closer inspection I do believe if the pivot points where motor/strut meets the body had been kept properly lubricated this could have been prevented. I am sharing as this part costs $425 and most folks probably don't have an extended warranty. I have attached a video showing the pivot points and I do apologize for not shooting it in landscape.
 
#4 ·
Great tip. I used to work in a body shop and have seen quite a few of these earlier ones actually bind and twist the rear liftgate. Toyota warranted the repairs for some of them, so they were happening early, as like you said not all will have the extended warranty.
 
#10 ·
There is an old adage I’ve heard that says any lubricant is better than no lubricant at all. Having said that I would not use WD40. If you don’t own any white lithium grease, get some. It’s really a fantastic choice to lubricate and place with metal to metal friction that is not a severe environment (like high force, friction, or temperature). Think low speed applications like hinges, garage door rollers, reclining couch mechanisms.
 
#15 ·
Lubrication never hurts, but please know that there was also a Tech Service Bulletin on these components for 2014 and 2015 Highlanders. Check out Toyota TSB No. SB0023-16. If applicable to your vehicle, it means the work should be getting done free of charge (irrespective of whether or not you have an extended warranty).


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#16 ·
I am having this problem on our 2014 Highlander. The bulletin that you referenced (TSB No. SB0023-16) states that this repair is covered under Toyota Basic Warranty (no longer applicable to our vehicle), but it would be super helpful if this were a covered repair! Is there a reason to believe that this repair should be performed free of charge, without extended warranty coverage?


Lubrication never hurts, but please know that there was also a Tech Service Bulletin on these components for 2014 and 2015 Highlanders. Check out Toyota TSB No. SB0023-16. If applicable to your vehicle, it means the work should be getting done free of charge (irrespective of whether or not you have an extended warranty).


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