We took delivery of our car in early February and our second key fob didn’t come up until early July. If you have the Toyota app on your phone, you’ll get a notice when your VIN comes up for the second key fob. If you contact Toyota USA customer service directly, they’ll tell you when your VIN number is scheduled.

 

I would REFUSE to take delivery without the 2nd fob, period!!!

 

Here's the thread you were looking for:

https://www.toyotanation.com/threads/second-key-delivery-program.1767233/#replies

@Administrator - might want to integrate this thread with the original. TIA!

 

Why is there a shortage?

 

It's a carryover from the fairly recent chip shortage that's still affecting nearly all manufacturers in one way or another. Some are deleting options that are 'standard' like heated rear seats. Toyota is just providing a single fob at delivery for some models.

What I find a bit 'suspicious' is if you're willing to pay for it you can get a (third) fob from the dealer and eventually end up with three when Toyota makes the second fob available.

 

I just bought a new 2024 Venza and it came with a 2nd hard key but not a 2nd fob. The sales person said the 2nd fob would be sent to me or I could pick it up when they get it. It's been 2 weeks and I've heard nothing. How do I found out if my vehicle is on the shortage list besides asking the dealership?

 

It will take months not weeks. Just be patient.

 

Most relevant, recent details:

 

Second key fob delivery schedule - based on manufacture (not delivery) date. Currently in "Phase 7".

 

I had to wait eight months before I got a message on my Toyota app, never did receive a letter like promised from Toyota Brand Engagement Center.
I purchased a 2024 Grand Highlander Limited in Oct 2023... it's been a nightmare ever since!

 

Your key fob or the Grand Highlander?