I drive a 2015 4runner. I had new brakes (rotors/pads/calipers on the back and rotors/pads on the front, not sure about calipers on the front?) installed at the local Toyota dealer. Within a week of the brand new brakes, they started squealing every morning, but much worse if it had rained. It usually stopped after I drove down the road a bit, but then it got to where they would squeal at the start of a drive and again at the end if I spent time on a highway (where I didn't use the brakes much while driving). The brakes never squealed before I had them changed.
I took it back and they looked at it, said they'd "replace the brakes again under warranty" and asked me to make a 3rd appointment for them to change them. Scheduled the 3rd appointment and they changed the brakes again but acknowledged before I picked it up that it still squealed and asked me to make another appointment when the supervisor was working. Made a 4th appointment and they said they cleaned the brakes up really well and hoped that would fix it. It still had a very minor squeal in the mornings but it was a lot better than it had been. Within a week, the squealing was getting worse. I called the dealer again and the answer was more or less "they'll do that, there's nothing we can do, call us again if it gets really bad again". It's getting really bad, but I don't have a lot of faith in the dealer at this point, and it's getting pretty frustrating getting my car to and from the dealer and planning for days when I won't have my car.
My husband had the brakes to his Tundra done at a different branch of the same Toyota dealer about 30 minutes away a couple weeks before I had mine done, and his do the same thing. But his haven't gotten worse like mine have.
Is this normal? Am I crazy for thinking that brand new brake pads and rotors shouldn't be squealing? I've never had brakes make this noise (it's not really the same as when I had low brake pads in the past), especially not brand new ones. Is my only option to spend money to take it to a non-Toyota dealer after I already paid for new pads/rotors/calipers with Toyota?
I took it back and they looked at it, said they'd "replace the brakes again under warranty" and asked me to make a 3rd appointment for them to change them. Scheduled the 3rd appointment and they changed the brakes again but acknowledged before I picked it up that it still squealed and asked me to make another appointment when the supervisor was working. Made a 4th appointment and they said they cleaned the brakes up really well and hoped that would fix it. It still had a very minor squeal in the mornings but it was a lot better than it had been. Within a week, the squealing was getting worse. I called the dealer again and the answer was more or less "they'll do that, there's nothing we can do, call us again if it gets really bad again". It's getting really bad, but I don't have a lot of faith in the dealer at this point, and it's getting pretty frustrating getting my car to and from the dealer and planning for days when I won't have my car.
My husband had the brakes to his Tundra done at a different branch of the same Toyota dealer about 30 minutes away a couple weeks before I had mine done, and his do the same thing. But his haven't gotten worse like mine have.
Is this normal? Am I crazy for thinking that brand new brake pads and rotors shouldn't be squealing? I've never had brakes make this noise (it's not really the same as when I had low brake pads in the past), especially not brand new ones. Is my only option to spend money to take it to a non-Toyota dealer after I already paid for new pads/rotors/calipers with Toyota?
