Unexpected Engine Failure in My Toyota Highlander – A Wake-Up Call for Toyota Owners
I’ve always believed in the reliability of Toyota. That’s why I’ve owned nothing but Toyota vehicles since 2013 – from Corolla to RAV4, and now a 2021 Highlander.
But on April 15, just 5 months after the warranty expired, my well-maintained Highlander suffered a complete engine failure on the highway — with no warning. Oil started pouring out, and I had to tow the car to the dealer. The diagnosis? Internal engine failure. The cost to repair? Almost half the price of a new Highlander.
I followed all service intervals — up to 90,000 km at the dealer and later at certified service centers like Petromin. Yet Toyota refused to cover the failure, saying the warranty had ended, and outside servicing disqualifies any support — even though this is legally acceptable in KSA.
This is not just a one-off case — it’s a serious manufacturing defect in a car trusted by many. Engine failure is not supposed to happen in a modern, properly maintained vehicle just beyond the warranty.
To all Toyota owners: be aware — Toyota cars can fail without warning, and you may receive no support even for critical factory-related failures.
To Toyota and Abdul Latif Jameel: This is a moment to reflect. Denying responsibility for such major issues just beyond the warranty period puts the brand’s reputation at risk. I expected better from a company known for quality and customer trust.
Let’s hope Toyota starts standing behind its products, even after the warranty ends — especially when the failure clearly isn’t the customer’s fault.
#Toyota #Highlander #ToyotaFailure #EngineFailure #CustomerRights #ToyotaSaudi #ALJMotors #CarOwnersBeware #ConsumerAwareness
I’ve always believed in the reliability of Toyota. That’s why I’ve owned nothing but Toyota vehicles since 2013 – from Corolla to RAV4, and now a 2021 Highlander.
But on April 15, just 5 months after the warranty expired, my well-maintained Highlander suffered a complete engine failure on the highway — with no warning. Oil started pouring out, and I had to tow the car to the dealer. The diagnosis? Internal engine failure. The cost to repair? Almost half the price of a new Highlander.
I followed all service intervals — up to 90,000 km at the dealer and later at certified service centers like Petromin. Yet Toyota refused to cover the failure, saying the warranty had ended, and outside servicing disqualifies any support — even though this is legally acceptable in KSA.
This is not just a one-off case — it’s a serious manufacturing defect in a car trusted by many. Engine failure is not supposed to happen in a modern, properly maintained vehicle just beyond the warranty.
To all Toyota owners: be aware — Toyota cars can fail without warning, and you may receive no support even for critical factory-related failures.
To Toyota and Abdul Latif Jameel: This is a moment to reflect. Denying responsibility for such major issues just beyond the warranty period puts the brand’s reputation at risk. I expected better from a company known for quality and customer trust.
Let’s hope Toyota starts standing behind its products, even after the warranty ends — especially when the failure clearly isn’t the customer’s fault.
#Toyota #Highlander #ToyotaFailure #EngineFailure #CustomerRights #ToyotaSaudi #ALJMotors #CarOwnersBeware #ConsumerAwareness
