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Unintended Acceleration - Car Totaled

17K views 49 replies 30 participants last post by  MI-Toyotas  
#1 ·
Has this happened to anyone else who owns a 2021 Venza?

As I was slowly pulling in (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator, all the sudden my car lunged forward and rapidly accelerated forward on its own.

It was completely terrifying to have the car take over. The car jumped the curb and went down a hill and I crashed head on into a two story garage at my apt complex. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm.

My car that only has 9K miles on it, was completely totaled. Toyota's Product Liability Dept - 3rd party engineers inspected the electronic data recorder. and car I'm awaiting the final report from Toyota.

The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it, until this happened.
 
#5 · (Edited)
It’s a damn shame these things happen, but unfortunately they do, and with the proliferation of computer controlled “everything“ will most likely continue to do so. The good news is, if you decide it’s law suit time, there is always an “ambulance chasing shyster” that will take the case. But it will likely take years before you receive any kind of compensation. Sorry, but just being realistic here.
Just as an aside, when the suit about the Camry sudden acceleration was settled years ago, my portion of the judgement was only a hair over $20. But being fully transparent I nor the car ever experienced the problem, and the car now has over 230k miles on it.
Good luck and best wishes moving on with this.
 
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#7 ·
Hopefully the electronic data recorder doesn't indicate that the steering wheel controls were set for radar cruise control and not previously cancelled with the cancel button or manually braked stop.

I always make a point to cancel the radar cruise when I exit a high speed roadway for a slower road. I've found that otherwise there is a hazard that if not cancelled from a high speed setting. Accelerator pedal position is irrelevant if the vehicle is set for 65 mph and not cancelled i.e going slow only because lead vehicle is traveling at a crawl. If radar locked the slow speed may be merely mimicking the speed of the lead vehicle....and once it loses radar lock from the lead vehicle turning off at 20 mph the following vehicle will accelerate to the previously set 65 mph with no input from the accelerator. Drivers can get the false impression that their vehicle is coasting or slowing with a light gas pedal when in actuality it may only be mimicking the speed of the lead vehicle ....danger being as soon as the radar lock is lost the vehicle will automatically accelerate like a bat-outta-hell to whatever speed was previously set.
 
#9 ·

 
#10 ·
@soshima I just had this happen to me this week, it feels like an identical story. I have a 2019 Rav4 Hybrid XSE, was turning into a parking spot when suddenly the car went forward and accelerated, hit two cars and and didn't stop until it crashed into a post. The speed at which it accelerated was very scary and the brakes didn't work. Airbag didn't deploy and the malfunction sign on the dashboard came up. Curious if Toyota has responded back to you about what the issue could be since I've seen quite a few of these stories now.
 
#12 ·
Adaptive cruise control does some strange things. If you have it on and are following a car -it will slow you down if you get to close....but if you go around a fairly sharp curve and it doesn't see the car in front of you it will accelerate very rapidly.

If your finger accidently hit the button on the steering wheel as you were parking I guess this could trigger the problem.
 
#14 ·
If the airbags didn't deploy at that level of impact/crash, and the rest of the story is accurate, then it certainly appears that this is a MAJOR system failure of some type. The damage to the driver's side front end is odd, like the vehicle was bouncing off various things on it's way to it's final impact. The only way I can think of that a fully operating vehicle could crash at that speed and not deploy the airbags, would be if is was moving without propulsion, maybe just rolling or coasting, or being pushed somehow? Very scary I'm sure for the driver.
 
#20 ·
I have a Toyota venza 2021 hybrid and yesterday I was parking and just about to put it in park and it surged forward and went over the cement barrier on the ground and then accelerated into a 6 ft cement planter weighing about 300 lbs. I felt like I could not stop it was pushing this planter. It was very scary and I am glad no one was there. Damage is all to the front of the car.
 
#21 ·
This exact same thing happened to my mom who just bought a 2021 venza. She went to park and it accelerated jumping the sidewalk and running into a brick wall. Toyota is currently inspecting the “black box.” My mom is nervous driving the car now with fear of it happening again and possibly killing someone. Can you tell us what the outcome of your situation was?
 
#25 ·
I don't know about other members, but whenever there is an issue posted by a relatively new member,with an extremely low post count (say <5), and zero follow-up, I have always assumed (and yes I know about (ass-u-me) that it's not a "real" issue/complaint.

I'm sure some are legitimate, but I suspect that about 99.5% of people who paid the kind of money these vehicles cost today, would be back with either a positive or negative resolution, one way or the other.

Why they do it is a completely other topic.
 
#26 ·
My mom has gotten her Event Data Recorder results back. Of course, it is difficult to understand. From all the sensors that were tested it looks like the “floor sensor” was the one that had any movement on the graph. Does anyone know what the floor sensor is? Is that the gas pedal?
 
#27 ·
I had a 2017 Corolla SE that accelerated three times in one month during July 2023., I was able to stop the car the first two times. I was slowly pulling into a parking space when it hsppened again. I went into a wall. I was close enough to the wall that the airbags didn’t deploy. However, there was over $8,000 in damage. Toyota had an independent engineer look at the black box and I was told that I had not braked within five seconds of impact! I was on and off the brake all three times going slow. I have never pulled into a space without using my brake. I bought the car new in 2017 and never had a problem until then. My car was well maintained with low mileage. The floor mats were checked after the first time and they were locked in place.
 
#28 ·
Strangely, my first post on Dec. 16, 2023 regarding the incident of unintended sudden acceleration was removed from this trend of posts. Toyota denied any responsibilities for these issues (sudden unintended acceleration, brake not working when sudden unintended acceleration happened), as the black box had no records for malfunction, inspected by a third party. My insurance company only fixed the car body damage (cost >$10,000) and decided I am the one responsible for this accident, and told me that my insurance premium will be increased significantly.

I reported the case to NHTSA. They asked for the report from Toyota 3rd party inspect about 2 month ago. The no more response there after.
Now more accidents happened after my incident posted on Jan 19, 2024, Feb. 16, 2024 (see below). This is really a serious safety issue. How can we to do something to have Toyota to take action on it so that to protect public safety? Please advise.


#20
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Jan 19, 2024
Babba
1 post
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Joined
I have a Toyota venza 2021 hybrid and yesterday I was parking and just about to put it in park and itsurged forward and went over the cement barrier on the ground and then accelerated into a 6 ft cementplanter weighing about 300 lbs. I felt like I could not stop it was pushing this planter. It was very scary andI am glad no one was there. Damage is all to the front of the car.


#21
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aedouglas11
3 posts
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Joined 2024
Feb 16, 2024
aedouglas11
3 posts
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Joined 2024
A
This exact same thing happened to my mom who just bought a 2021 venza. She went to park and itaccelerated jumping the sidewalk and running into a brick wall. Toyota is currently inspecting the “blackbox.” My mom is nervous driving the car now with fear of it happening again and possibly killing someone.Can you tell us what the outcome of your situation was?
 
#32 ·
Strangely, my first post on Dec. 16, 2023 regarding the incident of unintended sudden acceleration was removed from this trend of posts. Toyota denied any responsibilities for these issues (sudden unintended acceleration, brake not working when sudden unintended acceleration happened), as the black box had no records for malfunction, inspected by a third party. My insurance company only fixed the car body damage (cost >$10,000) and decided I am the one responsible for this accident, and told me that my insurance premium will be increased significantly.

I reported the case to NHTSA. They asked for the report from Toyota 3rd party inspect about 2 month ago. The no more response there after.
A few things that I find interesting about this claim.

First, the data recorder was inspected by a third party, per your claim. The results of that third party review was that the car had NO record of a malfunction. That would indicate that the vehicle was not at fault in this case. There's also the fact that all newer Toyotas have a system built in that prevents unintended acceleration. If the brake pedal is ever pressed, it will always bring the vehicle to a stop. If someone ever accidentally pressed the gas and the brake at the same time- the car's systems will sense this and apply the brakes. Under no circumstance will the car allow the acceleration to reach a point where the brake pedal won't be able to stop the vehicle.

Second- a quick look at the NHTSA's website shows NO reports about unintended acceleration for a 2021 Venza, which makes me wonder why your case is not appearing on their website....? One of the reasons why data on the NHTSA's website is so credible is because their reporting system requires someone to enter in a VIN in order to file a complaint. I wonder why your complaint isn't showing up...?

There are only six complaints registered on the NHTSA's website for the 2021 Venza:
Here they are:


#1: Windshield crack
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#2: Ineffective headlights
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#3: Ineffective headlights
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#4: Seatbelt issue
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#5: The well-documented fuel tank fill issue
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#6: The well-documented fuel tank fill issue
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I wonder why your complaint isn't showing up on their website...?
How can we to do something to have Toyota to take action on it so that to protect public safety? Please advise.
Again, there are zero complaints filed with the NHTSA for the current generation Venza regarding unintended acceleration.

Just for kicks- I looked up each year of the current generation Venza- just to see if there are any submitted complaints for this generation. Here's what I found:

2021 Venza: 6 Complaints:
-Seatbelt issue
-Fuel Tank filling issue (x2)
-Ineffective headlights (x2)
-Windshield crack

2022 Venza: 1 Complaint:
-Ineffective headlights

2023 Venza: 0 Complaints

2024 Venza: 0 Complaints

Zero complaints about unintended acceleration or brake issues. Zero.

So to answer your question about "what can we do to take action?" My suggestion is for Toyota to build more cars that are as problem-free as the Venza.
 
#33 · (Edited)
I will add this: I lived through the whole Audi 5000 scenario and followed it closely.
In these cases most people stated the car accelerated without them pressing the throttle.
Then, when they pressed the brake pedal the car continued to accelerate.
It was shown that any modern automobile braking system in GOOD CONDITION was capable of retarding even full application of the accelerator.
I performed several unscientific tests myself by accelerating my cars with full throttle and then applying full brake pressure with my left foot.
I used a car with an automatic transmission as well as a manual transmission.
In each case the car slowed down dramatically and my manual transmission car eventually slowed to a speed that stalled the engine.
I repeated this test at several different rolling speeds as well as from a stand still, each time flooring the accelerator and then seconds later pressing the brakes.
It worked each time.
The only way this would not work would be to have the automobile fully accelerate, due to a malfunction, and then have the brakes simultaneously fail.

60 Minutes did a piece back in the 80’s at the height of the issue and it was later shown that they “rigged” the car to perform like the customers described because they could not get a model to do it.

Most of the posts here are not mentioning the application of brakes so that leaves us with just the acceleration, which is totally plausible.

I know this is an emotional subject for some people but I’m a reasonable man who needs evidence.
In these cases it would take simultaneous failures from multiple systems.

With that said I am not an engineer. Also, my testing used automobiles which were not “everything by wire”.

I am open to the presentation of facts but anecdotes just won’t pass muster.
 
#34 · (Edited)
I lived through the unintended acceleration issues with the Audi 5000, and with the 2005-2010 3rd Generation Avalon. Did much the same "tests" with brake & throttle as the moderator (above), the brakes won every time. In the midst of the angst and anger about the dangers of driving a Gen 3 Avalon, back in 2010, you could hardly give one away. Bought bought an '05 for an excellent (low) price, and used it for 90,000 miles or so.

Recently my '07 ES350 has demonstrated unintended acceleration 3x. Yep, my big clodhoppers (boots), have been hitting the brake & accelerator at the same time, and since the brakes on this car need a deeper press to fully actuate, I get a Go then Stop effect. Disconcerting.
I need to change were I keep the heel of my right foot.
 
#39 ·
Yes, I can verify it is easy to push the gas pedal and brake at the same time. I try to drive by angling my foot to the brake when needed (will not do this anymore). Don't do this.
 
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