so, what is the problem?

 

A little better description than "a problem" and "dealer wants $2000" would help a lot.

 

molson.david & pvt-public I've added a better description to my post....

 

I'm not sure how the Gen6 console comes apart so some one else will have to help with that. But I do think you need to get in there and see if something has broken, come loose, or has jammed the shifter. Also look closely at the cable mounting points to be sure none have come loose or if the cable has come out of them. Sorry but that's all I can suggest at the moment.

 

I've taken it apart, (it snaps apart) and there wasn't anything blocking it or loose. Had someone else who has worked with Toyotas, he said the piece is plastic and two of the grooves the shifter goes into has worn down, that's why it doesn't go into drive... does that sound right? He suggested buying the part off of EBay and he'll do the repair.

 

I guess you could do either ebay or local junk yard. I usually use the local pick-n-pull just because I like to see what else they may have as long as I am there.