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Anyone home-fixed their cracking/snapping Sunroof in 2012/13 Camry's yet? (TSB 0151)

11K views 22 replies 11 participants last post by  NicoleHammon  
#1 · (Edited)
Hi everyone,

The extensively discussed defect in 2012/2013 sunroofs, the snapping/crackling noises that happens constantly has been around for several years. (I'm referring to these couple links, and many many others):

knocking-noise.html

Some of us unfortunate souls are stuck with this beyond the warranty, beyond the hope that Toyota will issue a recall, have tried and failed pursuing this with their dealer, are partially deaf from all the rattles and creaks involved in driving our Gen 7 Camry (not just the sunroof, all of the other rattles, the console, the dash, the suspension, the tires), and are frustrated and disappointed that all our years of telling others how great Toyotas are, have been a waste.

My question isn't about the dealer fix, since it's so well discussed elsewhere. My question is this: Now that the car's been out a few years, it's probably about that time, where a collective knowledge on how to fix this ourselves will start to develop. So, has anyone taken this on themselves, with a home-remedy? Any successes and/or failures to share?
 
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#3 ·
I cannot believe that they have not performed a full recall on this. I had mine "fixed" under warranty and it still makes noise. It is only when it is ~40 degrees outside with the sun shining that it makes noise, but it is still ridiculous a brand new vehicle sounds like a 87 F-150 on bumpy roads.

Of course when the technician performed the modification he got his dirty dick beater finger marks all over my headliner, and put a couple tooling marks on the roof light plastics.... It is stuff like this that will make me consider a different brand when my lease is up.
 
#4 ·
Someone has to have done something to silence this themselves. No way the guys out of warranty just deal with that noise, it's frigging murder. I don't really want to bring the car in for the TSB even though I only have 6k miles because I don't want them to get the headliner dirty, and ruin the plastic. Someone has to have stuck some foam or weatherstripping in there to get rid of the rattle, I would, I just don't know exactly where it's coming from except for the passenger side of the sunroof...
 
#12 · (Edited)
On a slightly different note: Anyone with high quality images of what the assembly looks like underneath the roof liner (before I go take mine off).

I have done some miraculous things with epoxy putty, so even if I wouldn't necessarily try everything listed in the TSB on my own, I might very well slather some epoxy putty over the joints that seem slatherable, if it's easy enough to get to. (FYI, I fixed a rusted out dishwasher rack 4 years ago with epoxy putty, and it's still going strong). (Lowes brand, I forget what it says on the packaging, but it comes little tube, blue & gray, if anyone's wondering).

With respect to my deafening rice krispy sunroof, I would only try this if it there was ready access, appropriate distances from potential harm, etc. Any good photos out there?
 
#14 · (Edited)
Run, don't walk, to the dealer. Find the TSB link I mentioned in my top post, print it, take it with you. You sound like one of those who can save yourself. Don't delay. Do it with enough time, to take it back if it's not fixed right the first time. Good luck! (EDIT: Also, before you officially take it in, find a speed bump or pothole or something in the parking lot of the dealer, where you can consistently recreate the popping noise. You want to make it where they also can't pretend they don't hear it, although now that the TSB exists, they put less effort into denying the problem).

Some of us are stuck with no real recourse. Sure, my next car will be a Honda out of spite, I suppose that's a form of recourse. But that won't fix my sunroof. :|
 
#15 ·
On my 2015, I have a tapping sound from my moonroof, but ONLY if the roof is completely closed and I go over a bump or turn the car. If I tilt up the roof panel or slide the roof back, the sound disappears.

Is my problem the infamous 2012-2013 problem that everyone has been talking about?
 
#16 ·
I have performed this TSB procedure with success several times. Unfortunately- this isn't anything that can be guided through online. The noise is basically coming from the coating between 2 reinforcement panels popping when it flexes. The repair basically inserts a plastic shim in between these 2 reinforcement panels to stop them from popping. In many cases, the noise can be reduced if the 2 reinforcement panels are flexed by hand. Flexed enough to break apart much of the coating between them so it no longer pops. I will try and locate a video and post a link of it in the next couple of days.


J
 
#17 · (Edited)
Greetings,

There are usually two solutions to eliminate a "stiction" noise arising from an intermittent connection between moving parts:

1. Separate the parts so that they never touch, or are at least cushioned by something compliant.

2. Make the connection absolutely rigid so that the intermittency is removed.

It looks like Toyota chose option 1, but clearly doing so reduces needed stiffness in the roof, otherwise the bonds wouldn't have been specified in the first place. I'd much rather see them apply option 2, but this may be riskier and more labor-intensive from the dealer's standpoint. Any comments?

Thanks,
Mark
 
#19 ·
It looks like Toyota chose option 1, but clearly doing so reduces needed stiffness in the roof, otherwise the bonds wouldn't have been specified in the first place.

The coatings between panels are for corrosion resistance. They are actually spot welded together so the procedure does not affect its strength.


J
 
#18 ·
Really rediculous stuf hey? New car with popping and fixes that leave the headliner tattered. I watched the factory camry video and the headliner goes in through the empty front window. So it appears the only way to avoid creases is through that way. Now about the grease and damaged plastic.... That's the employees and the rush quality of dealerships these days. Unacceptable. They have wash sinks and plastic interior removal tools, they just don't use them.

I wish you the best and am glad you don't also have the torque converter shudder between 35-65mph.