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Head unit on Toyota Camry 2018 will no longer support Navigation Application (currently Scout)

18K views 40 replies 18 participants last post by  djdaybyday  
#1 ·
I've just been made aware that Toyota will not longer support navigation applications like Scout or any other android app on the head unit of many Toyota models. Worse yet is they have not provided any options like other apps or head unit options which are plug compatible either sold by Toyota or Any other manufacture.
The software that allows the head unit to communicate with an android app on the phone is controlled by Toyota via Bluetooth. They have not even tried to rewrite Entunes to support a new application to replace Scout.
In my eyes this takes Toyota down a few notches as a responsible manufacturer and one that does really care about their customers as I have previously thought.
Has anyone found a head unit that is plug compatible with to replace the existing one that runs Android apps?
Has anyone come up with a workable solution software wise?

Thanks
David B.
 
#2 ·
Toyota did this for entune 1 and 2. Toyota doesn’t need to provide anything to replace the discontinued apps. it’s unfortunate but it’s how it is. also, as far as we know, it might be the creators of the apps discontinuing partnership with toyota or turning off their servers for the apps to work in cars.

the new infortainment system that toyota is using, does it have apps? looking at youtube videos, it doesn’t.


people got mad at toyota/lexus when the network companies decided to turn off the 3g network. cars using the 3g network can’t use the SOS, remote start and apps. They wanted toyota/lexus to do something about it, to retrofit 4g network…. that’s not going to happen. it’s how it is.
 
#3 ·
Hi fungabriel, Toyota via entune provides a Bluetooth communication link and icon for apps running on Android phones. It takes the information from the phone and displays it on the head unit screen. Each application Toyota chooses to provide on the head unit screen has its own communication link. Toyota has decided to not write any new links or provide a solution to for navigation for on the 2018 to 2024 Camry models. Please get the facts straight about operation and what's going on first. Thanks
 
#14 ·
@David314

Yeah... With your phone that has data, connnected via bluetooth or cable, Entune communicates with the servers that processes the requests and thus feeds it back the cars infotainment system. I know how it works.

That doesn't mean anything...like i said, toyota doesn't need to provide or replace anything. Read Toyota's terms and conditions on entune.
 
#5 ·
Really?
Get a map, put it in the glovebox. Use it when needed.
It works. Always!

Time to get... responsible.
Or just get the CarPlay update if you haven’t…
 
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#7 ·
I think this whole thing with "Infotainment" has gone out of bounds. You can tell when folks are making car choices based off of this metric rather than how reliable the engine/transmission are, how good is the ride, how reasonable is the fuel-economy etc. I've always wondered why the car manufacturers can't just do away with the entire infotainment system, and leave a recessed space there, and sell plastic adapters instead, that will fit android and/or iPhones. So, you get into your car and simply fit the phone into the slot and drive away. They could always develop contacts behind or under the phone for charging (OR) just make the slot a wireless charger. I mean surely, they can sit down with the tech. companies and settle on standard sizes for phones by now. We landed on standard sizes for paper to use with printers, I'm sure we can settle on phone sizes.

This way, the infotainment is out of the equation, and you focus on the car attributes more heavily. And the bonus is that if you get a new phone, you've automatically upgraded your "infotainment" without relying on the car manufacturer. Get into a rental car, no worries, the exact same infotainment goes with you. The plus for the car manufacturers is that they don't need to invest in internal engineering groups that work on software and hardware for infotainment, the cell phone is already doing that for them! Many cellphones today can even tune into the AM/FM radio. I mean clearly, I can't be the only one to see the benefits across the board?
 
#10 ·
Not sure I understand what you're saying. The Toyota aps that I did try were mostly poorly executed garbage. If Android Auto and CarPlay are still there why would you want something else? I'd be more concerned with how they made it harder to just replace the radio with a good aftermarket unit when they integrated the HVAC controls into the same panel. I'd be happy if they just had a hole in the dash with a standardized connector for any aftermarket stereo. If the drivetrain is rock solid and the car goes down the highway let someone else do the infotainment.
 
#16 ·
Agreed its a shame when a feature originally available on the car stops working. Not really much different from something breaking, except in this case there is no "fix"

That said, have you downloaded the upgraded software to have Apple Carplay? I have on my 2018, and using Google Maps via Carplay beats the heck out of anything that Toyota provides for Nav... the software is available on this site and takes under an hour to upgrade, no cost.

Won't fix entune but will provide better quality Nav, and of course all of the other options that come along with Carplay
 
#24 ·
Agreed its a shame when a feature originally available on the car stops working. Not really much different from something breaking, except in this case there is no "fix" That said, have you downloaded the upgraded software to have Apple Carplay? I have on my 2018, and using Google Maps via Carplay beats the heck out of anything that Toyota provides for Nav... the software is available on this site and takes under an hour to upgrade, no cost. Won't fix entune but will provide better quality Nav, and of course all of the other options that come along with Carplay
You probably have the PREMIUM AUDIO SYSTEM in your car,.. I have an XP Series Camry,. Like and upscale SE,. No Premium audio system,. Thus, cannot update..
 
#18 ·
that analogy doesn't work. its more of a snowblower with an app (a service). The manufacture decides to full stop the app, like updating or providing support for the app. Snowblower still works without the app. The car will still work without navigation.

Plus, scoutgps was only free for 3 years, after that you had to start paying yearly. Its a service.
 
#19 ·
The car will still work without navigation. Plus, scoutgps was only free for 3 years, after that you had to start paying yearly. Its a service.
It doesn't matter. You can't get around the fact you paid for navigation when you purchased the car, and they should not be able to remove it. My Scout App still works fine on my phone. And it's been in there since 2018. And I never paid a thing.
 
#22 ·
In comparison, the navigation system in my 2015 Jeep Grand Cherokee still works beautifully after 8 years. I don't need a phone and a cord, along with some stupid App, in order to make it work.

All I have to do is start the vehicle, and it automatically comes up on the screen.... All the time. Everytime. In the last 8 years Chrysler Jeep has sent me 2 letters telling me there was a FREE software update available for my U-Connect Navigation System.

All I had to do was bring the car to any Chrysler Jeep dealer without an appointment, and a Service Tech would come out and install it free of charge. It took less than 5 minutes each time.

Once again, I paid for a service when I bought the vehicle... But this time Jeep is holding up their end of the bargain by not only keeping it running..... But IMPROVING IT as time marches on.

Where as Toyota has basically told it's customers, screw you, we're done here.
 
#23 ·
Interesting discussion

I appreciate hearing both sides, as I currently have Free Trials of all the Toyota "Connected Services" until July 2024.

Not sure I will renew any of them except perhaps Remote Connect, given our winters up here.

Cheers,
G
 
owns 2023 Toyota Camry XSE Hybrid
#26 ·
I've just been made aware that Toyota will not longer support navigation applications like Scout or any other android app on the head unit of many Toyota models. Worse yet is they have not provided any options like other apps or head unit options which are plug compatible either sold by Toyota or Any other manufacture. The software that allows the head unit to communicate with an android app on the phone is controlled by Toyota via Bluetooth. They have not even tried to rewrite Entunes to support a new application to replace Scout. In my eyes this takes Toyota down a few notches as a responsible manufacturer and one that does really care about their customers as I have previously thought. Has anyone found a head unit that is plug compatible with to replace the existing one that runs Android apps? Has anyone come up with a workable solution software wise? Thanks David B.
The only word which comes to mind is "disgusting". I have had problems with my previous Toyota (Supra) many years ago and have not touched another one of their vehicles because of arrogance I have encountered from the dealer as well as Toyota Canada. Now, 20 years later, here we go again! Sickening!
 
#28 ·
Right?? I wonder if I should join a Ford forum to bitch & moan about my lame Fiesta I had in high school... what ya think? LOL
 
owns 2023 Toyota Camry XSE Hybrid
#29 · (Edited)
I wish Toyota had just included an Android Auto update when they did the Apple Car Play update for the 2018-2019 Camry's. I just look at that big beautiful 8" screen and think what a waste. All that screen real estate and I can't even use it. I have a base 2022 Tacoma and it is Apple Car play and Android Auto compatible. I use it all the time with the Android Auto and really enjoy being able to use Google Maps among other things. But in my 2018 Camry, all I can do is look at that big screen and wish I could use it. So instead, I have a 5 1/2" Garmin sitting on top of the dash for navigation. It looks pretty silly when I have a much bigger screen on the dash sitting right below it that is pretty much useless. It is nice for the back up camera anyway.

I wonder why Toyota decided only to offer a Apple Car Play update and not a Android Auto update as well. Pity. It would have solved everything. For me anyway.
 
#31 · (Edited)
I tried using the Scout app when we first got the car. We went on a trip that involved driving on the Oregon Coast Highway, something we do often. In about 100 miles of travel it stopped routing about 15 times and had to be restarted each time to get back on track. I gave up and quit using it. It requires a constant connection with the cell towers and coverage is sketchy on our coast. The next week I got the Garmin. For some reason Google Maps isn't nearly as sensitive and it has worked very well in our pickup through the Android Auto, even on the coast.

I guess if you live where there's excellent cell coverage Scout will work ok. But it didn't work for us. But you're right, Toyota should have never taken it away for those that are willing to pay the subscription and want to continue to use it.
 
#34 ·
Me too, I am running a Camry 2018 LE, so far Toyota stopped providing the entune appsuit so that I could not use its' scout GPS and also did not support for installing apple wireless carplay adaptor, so I could not do anything. After all, I decided went to toyota dealer to see the service representative to order installing carplay for my car, just after a few minutes they check on their list then they said camry 2018 is able to get this and the cost is 350$. I think this is the worst in my eyes, and I am changing my decision to buy a new car for my wife next time...
 
#35 ·
Ok, so we purchased a vehicle that in its product specs offers navigation and more yet now here we sit with a vehicle that offers none of some of the reasons why I purchased the vehicle. Now I fumble with my phone sometimes while driving, where as speaking to my car for directions. Whether or not I have a smartphone, my phone is a item separately from my car. Down the line if I choose to sell my car, the value based on not having a functional product. I read my owners manual and based on my vehicle, it reads that this is what my vehicle is equipped to perform. This is not a mechanical damaged issue due for repair but a company in breach of specs that they need to update or change to another system. What happened to the owners that that were traveling with bad phone reception at midnight when the system went down?