I have a 2013 Limited Hybrid but would guess all Gen 2 models are the same.
At the front and rear of the left & right roof rails are tapered black plastic covers. These can be gently pried off with a thin wide blade screw driver (note: I removed mine in August so they were pretty hot), you need to make sure yours are very warm on all sides or they will crack/break!! Suggest using a blow dryer to pre-heat one at a time, remove then move to the next one. Once the covers are off there are 1-2 mount bolts at each end. Figure out what size wrench will remove them, again pre-heat and remove then move to next one. I also sprayed a little penetrating lube around each bolt before removing and again inside roof mount holes when reinstalling the bolts.
Once all 4 ends are free, lift off entire rack including the cross bars. I did mine alone but a helper is recommended! Then unscrew the knobs and remove cross bars by sliding out of each rail. I reinstalled my side rails and black covers after thoroughly cleaning the areas on roof and applying a coat of Nexgen ceramic coating. I left off the cross bars to improve fuel economy.
Hope this helps!