geez, your dealer should be able to track them down. Maybe they need to get in touch with the dock or place then install them before they hit the dealer. But that is why they are the dealer, to track these down. Hope someone here can help.

 

checked with another dealer and they did not know either.
anyone have a suggestion?
thanks for the help

 

Your dealer sounds pretty lousy. I would walk in and request to speak to the new car sales manager, then the parts and service managers if necessary. Put your request in writing and explain what happened and what you've been told. Hand them your written request with your contact info. They should be able to get those plugs. It sounds like you will have to put your foot down with them.

You could try contacting one of the TN supporting vendors like Cool Springs to see if they can help with part numbers.
http://www.toyotanation.com/forum/136-supporting-vendors/

Maybe somebody that has installed the running boards can help more.

 

i'm going to go by a salvage yard and see if i can pull some off a totaled highlander......
if that fails i'll go raise some hell at the dealer....
the whole thing makes me mad because we ordered one with no boards and it showed up with them.......

 

It sounds like you've only spoken to a service tech and the parts guy. Please stop by your dealer and speak in person to the new car sales manager. They are usually willing to help solve a problem with a new car purchase. Then speak to the service manager if necessary. Be polite but firm, and it helps if you can give them a quick summary of what's happened in writing. Let them know you are a TN member and would like to post a positive outcome with their dealership on the forum!

 

i spoke to the service manager while they were removing the boards but go no where.
i'll try the sales manager.
thanks for the suggestion

 

Wasn't sure if I should start a new thread or resurface this one.
I am still looking for the plugs to put in the holes where the running boards were bolted.
If anyone adds running boards to their HL, please message me if you want to part with the plugs.


Thank you!

 

Can u measure inside dia. (ID) of hole & goog..rubber hole plugs? I did that for some rubber grommets I needed, can do same for plugs. Keep lookin :nerd:

 

I'd check a place that does undercoating/rustproofing, as they do drill holes into doors & such, and may have an assortment of plugs. But measure your hole size first.

 

Plugs

Why don't you sell your used running boards and have the person buying the running boards remove and give you the plugs from their vehicle.

 

Looking at the instructions for installing the running boards (link to PDF on this page: https://www.toyotapartsdeal.com/oem/toyota~board~running~highd~pt938-48140.html), I see only one plug that they remove and discard for the rear mounting bracket (page 6). They also mention discarding (and replacing) an M10 bolt somewhere and another piece of plastic ("air diffuser") near the rear wheel.

Guessing, the plug looks like this one:

90950-01259

That guess is based on the assortment of Highlander body plugs found here:
https://parts.toyota.com/a/Toyota_2...yota_2016_Highlander-LE-35L-V6-4WD-AT/_82799_6723723/HOLE-PLUG/526420-5701.html
(Click where it says "view more images", and look at the other images.)
That's the only big, oval plug in the bunch.

That plug is big enough to have a part number stamped on it. So in theory, you should be able to ask the dealer to pop one off another HL to check the part number.