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Service Question

4.4K views 31 replies 25 participants last post by  1960tommyetravis  
#1 ·
I had my 2021 Camry in today for an oil change at the dealer, and they suggested the following:

Brake flush $106

Throttle body clean $106

EFI (fuel injection cleaning) $140

The car has 30k miles.

I declined all 3 and just had them do an oil change.

Was this a mistake? The brakes feel just fine and the engine is not making any weird noises.
 
#5 ·
On the list, I would check the brake fluid but you can do that, yourself, with a test strip that measures water content. Or they sell electronic testers that do the same. Brake fluid should be bled at least every 4-years so your might be getting close.
I encourage all Toyota owners to learn to do their own maintenance...it, really, isn't all that hard. Our vehicles seem to be made for us monkey wrenches in our garages as opposed to the German cars which are ridiculous to work on.
Case in point...a can of Throttle Body Cleaner is less than $10 at a car parts store and will probably do 25 cleanings! With a screwdriver and microfiber clothe, you can clean you own throttle body. (I recommend cleaning every 40,000 miles.) Bleeding the brakes is a more involved process but, once you learn, you can do your own for less than $5 (a small bottle of Dot 4 or Dot 3 fluid.)
One tip for the brake fluid is to never "top it off" if you see it going below the full line. Why? Because the fluid will go down as your brake pads wear so you, actually, want to know when the fluid is low because it helps determine if you need a brake job. Also, opening the brake fluid reservoir introduces moisture in there, which you don't want.
 
#6 ·
You were exactly Right! Unless you were experiencing problems Just say No Thanks! I've been doing that on my 2018 Hybrid LE. Your dealership sounds even pushier than mine. You might want to look into doing as many of your own services as possible: engine air filter, cabin air filter(easy 1-2 minutes to do), tire rotations(free at Walmart if you buy your next tires there), and buy yourself some Techron and add a bottle every 6,000 miles. I only plan to take my car to a Toyota dealer anymore if I have a problem I can't take care of locally or a Hybrid system problem, that only they can handle. Sadly after using the Toyota dealerships for 35 years, I no longer trust them, once the car is out of warranty.
 
#8 ·
Brake fluid flush is a "condition based" maintenance, based on moisture content. Depending on where you live, sometimes it may be necessary to flush brake fluid as frequently as every 30-40k miles or every 3 years, in other places you may be fines for 60-80k miles / 6+ years. Cold and humid is bad. Dry and hot is good.
Throttle body cleaning is something you can easily do yourself. 30k miles seems premature, normally I would recommend every 50-60k miles.
Fuel injector cleaning - it's a good practice to add a bottle of injector clear to a full tank of gas every few thousand miles. It will keep your injectors and fuel system clean. The problem is that once injectors get very dirty, it's hard to clean them fully to restore good performance. Prevention is the best medicine. A bottle of injector cleaner costs less than $10, so adding one every 3k miles to a full tank of gas is a small investment that will keep your injectors clean.
 
#15 ·
Many years ago, before I did my own maintenance, I brought our Toyota to the dealer for an oil change. In those days, you could buy 3-oil changes for about $100 and use them whenever you wanted (I know, that was a long time ago.) Anyway, the service manager showed me the power steering fluid and it was looking dirty so recommended I have the service done to drain and fill. (I think it was about $100 which was a lot in those days....probably be compared to about $250 these days.) Anyway, I came back a year later, with the same car and he tried the exact same thing...such a scam!

For those of you wondering, power steering fluid maintenance is about the same as automatic transmission fluid...should be changed every 5-years or 60,000 miles, whichever comes first unless you notice it getting especially dark in color.
 
#17 ·
Many modern Toyota's have gone to electric steering motors....getting rid of the old system. (Most of the Toyota Hybrids do not have steering fluid nor do they have alternators or serpentine belts...at least on the ones I've seen...I haven't seen the new Toyota truck hybrids to check those out, yet.)
 
#19 ·
Brake fluid is hygroscopic (attracts water) and becomes corrosive when it captures water. Water in brake fluid can also boil under extreme conditions, leaving air in the lines and causing sponginess in the pedal. I've seen brake fluid service intervals as low as once every 2 years no matter how many miles you drive. $106 isn't a bad price if they also flush the ABS lines. Many cars go over 100K miles with nothing done though. It's your call.

Throttle body clean probably consists of removing the air intake hose from the throttle body and spraying cleaner inside, plus maybe spraying cleaner on the outside to remove any built-up grime. I'd skip that. Change your air filter on schedule to keep the throttle body clean.

Fuel injection cleaning can mean many things. If they're charging you $140 to put a bottle of injector cleaner in the gas tank, that's not a good deal. If they're removing the injectors and inspecting/cleaning them, that makes more sense because carbon can build up around the injector nozzle and make the spray pattern uneven. Even so, you're probably just fine going without it.

If your vehicles carfax shows these items done, it will improve the resale value of the car, just because.
 
#20 ·
I do most of my own maintenance but my late mother would take her 2008 Honda Accord to the nearby Honda dealership for oil changes. They would always have a list of (upsell) maintenance items and she would thank them, saying that she would have to budget those in for a future visit.

Six months later for her next oil change, the list of (upsell) items would be different. Over the years, there was no change to the pattern confirming it was all an attempt to scam a little old lady.
 
#24 ·
According to a phone conversation I had with a person at US Toyota, dealers are free to charge and promote whatever services they want. One reason I bought a Highlander last fall was that Toyota publishes a Maintenance Manual. I advise followping the guidelines from Toyota, not whatever my local dealer dreams up. An exception for me is 5000 mile oil changes rather than the 10,000 specified by Toyota for non severe service. My last car was a Honda Pilot, the dealer aggressively dreamed up unnecessary services, I liked the car but the dealer drove me to move on to Toyota.
 
#25 ·
How would you even know if they flushed the brake fluid? It was clean and full before, and it is still clean and full. Sounds like a way of doing nothing and charging for it. I’m sure some places have that special container of dirty fluid they bring out to show you what it looks like.

Mercedes has gotten so greedy that they don’t even have drain plugs on the oil pan that way for most of the people who don’t buy the $100 tool to suck the oil out through the dipstick tube, they can rip them for a $400 oil change. My neighbor with his 4 yr old Mercedes just got a quote for $400 to replace the battery and the cabin air filter.
 
#27 ·
Well, dealers can be bad but they can't hold a candle to the brake-repair and alignment folks....holy moly! They love to scare little old ladys with their catastrophic risks to life and limb if they don't pay $3,000 to replace the entire brake system when all they need are new pads and the rotors turned, a $200 job at most.
 
#28 ·
To keep it brief, 30,000 miles is the recommended interval for changing your brake fluid. Your brakes "feel" fine, but this is because you drive it everyday, you don't notice the subtle day to day changes, over weeks, and months. The degradation of brake fluid is so gradual that you won't really notice the feeling until you get them done. Brake fluid is hygroscopic, which means it absorbs moisture from the air like a sponge. This moisture can lower the brake fluid's boiling point, which can lead to issues with the braking system. If the boiling point goes low enough, the water in the system evaporates, and this can make your pedal feel squishy. And having the throttle body cleaned at this mileage sounds like great preventative maintenance, a sure way to keep the car running tip top shape for a long time! If you ask me, it was a mistake to decline! Not a bad price for the Throttle Body Cleaning Imo. However, if you only plan on owning this car for say 6 years, then you may view the extra maintenance as a waste as you wont necessarily be the one reaping most of the benefits of this maintenance.