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Why so hard to find factory installed tow hitch???

12K views 47 replies 19 participants last post by  54_96  
#1 ·
I (we) hope to possess a new Highlander XLE within the coming months. My question is, why are there so few available with a factory tow hitch? I've read the threads here about installing one and it's certainly within my wheelhouse. It just seems like folks buying a Highlander would at least be toting a bike rack or platform carrier and Toyota would slap them on a few more.
 
#10 ·
Have a look at your window sticker, I'd be surprised if they were doing any at the factory. Roof rack, floor step lights, hitch, etc. are commonly installed on the way to the dealership (port) or by the dealer when requested on a lot car. The window sticker will say "installed at port" or similar.
 
#5 ·
I have one on my 1 week old HiHy Platinum, and WISH I didn't! I will NEVER use it, and it is ugly and gets in the way! I am planning on having a body shop remove it and put the "normal" bumper cover where it belongs.

Anyone in Southern AZ who wants the hitch? Perhaps we can make a deal?
 
#6 ·
Buy one from a dealer in SE Wisconsin and have the car shipped. They put a hitch on almost every Highlander here before it hits the lot around here. It's an easy $699 extra on the window sticker of every vehicle.... they also seem to add the door guard film, all weather mats, and a few other things just to squeeze a bit more profit out of every vehicle here.
 
#7 ·
During my search, factory options including trailer hitches were on the window sticker. I wanted one too but every model available didn't have one so I ended up figuring out what was needed and installed it myself. I lived in a pretty small market area so it may be different in bigger urban areas.
 
#11 ·
It's a fine line to split, but there is a difference between "factory-installed" and "port-installed". The terminology comes from decades ago when the cars were made in Japan and some accessories were added after they got unloaded in North America. Aside from where the accessory/feature is installed, another factor is the region of the country the car is being shipped to. Again, decades ago the US was divided into a number of different regions and Toyota contracted with local companies to be regional distributors, and it was up to those distributors which accessories may be added to any given car. Fast forward to today, and Toyota owns all of those regional distributors except two (Southeast Toyota and Gulf States Toyota); SET and GST have a much larger menu of accessories and add-ons to choose from.

The window sticker is printed during distribution, not at the factory. That's why the window sticker includes those accessories, along with the name/address of the dealer it's being shipped to.

The trailer hitch receiver is a "port installed" option, along with the other things mentioned such as roof rack rails, floor mats, wheel locks, and so on.

Most port-installed options can be installed by a dealer as well, as the parts for those options are usually available through the region's parts distribution system.

So why is so hard to find ones on the lot with the hitch pre-installed? Because your regional distributor isn't ordering them that way. It must not be a popular item in your region.
 
#13 ·
It's a fine line to split, but there is a difference between "factory-installed" and "port-installed". The terminology comes from decades ago when the cars were made in Japan and some accessories were added after they got unloaded in North America. Aside from where the accessory/feature is installed, another factor is the region of the country the car is being shipped to.

The window sticker is printed during distribution, not at the factory. That's why the window sticker includes those accessories, along with the name/address of the dealer it's being shipped to.

The trailer hitch receiver is a "port installed" option, along with the other things mentioned such as roof rack rails, floor mats, wheel locks, and so on.

So why is so hard to find ones on the lot with the hitch pre-installed? Because your regional distributor isn't ordering them that way. It must not be a popular item in your region.
Perfectly explains everything I wanted to know. As for hitches not being popular, heck there’s only a handful of XLE AWD Highlanders available within 200 miles….let alone with a hitch! 😆 Don’t ever plan to tow with it, but will carry the bike rack often.
 
#18 ·
I am in the process of adding a hitch to my 22 Hybrid Bronze (with hands free lift) using local dealer. There are approx (8) separate parts required (hitch, bumper cover, etc) that are coming up to approx $800... so it's easily going to be $1200+ I suspect for the job. Sure would have been nice for it to come from the factory installed, but the dealer I bought from said there were "too many layers involved" to order that way. I suspect they just wanted to get one on the lot and so didn't try.
 
#23 ·
I paid about $850 at a "discount" Toyota OEM dealer. The dealer I bought my car from was in a small Vermont town and when I asked about the hitch, they said it was too complicated for their mechanics and pointed me the uhaul....

The installation instructions make you disassemble more than you really need to, I never totally removed the bumper and it only takes a couple hrs to fully install. The sad part is the amount of leftover stuff you end up with.
 
#22 ·
Thanks for the measurement. Our current AWD CRV is a hair over 12” so 16” doesn’t sound that bad. I’ve found one XLE within 400mi that has the port installed hitch. It is listed as a $699 option.

Now if we can get over the non-memory drivers seat on a $45k vehicle I think we’re close.
 
#25 ·
Every Highlander that is sold by the 3 Toyota dealers in the Boise area (includes eastern OR) has AWD and tow hitch. When I ordered our 2022, they put that on as a factory option (though it may actually be port-installed). They did say we could do it as a dealer-installed option but it adds more than $699 as they throw in some additional labor. Part of the issue is that the backgate sensor needs to move from the center. I took that with a grain of salt, but I'd rather have it installed before it gets to the dealership anyway.
 
#31 ·
Any dealer will be happy to install it for you.... abt $800-$1000.
The parts are around $500. The install is a real pain. I did mine but if I had known I would have just let the dealer do it.

It is 16" from ground to bottom of receiver. By the way, my Toyota dealer installed the hitch & wiring at time of purchase, and I was only charged $ 699.
That was a good deal. Some dealers want that just for the parts.
 
#33 ·
Any dealer will be happy to install it for you.... abt $800-$1000.
The parts are around $500. The install is a real pain. I did mine but if I had known I would have just let the dealer do it.
The hitch itself looks pretty straightforward. But the rest of the parts looks like more trouble than it‘s worth if I can just find one with it already installed.
 
#34 ·
If I wanted a hitch, I think the Toyota hitch looks better than an aftermarket version. The Toyota hitch sits high enough to be part of the lower bumper trim. The aftermarkets all hang completely below the bumper. I think the integration into the bumper looks better.

(First pic from Toyota brochure, second pic from this post.)

Image


Image
 
#36 ·
Absolutely, the dealer could install it, and it would be the same parts and the same result. However, they probably wouldn't do it for the same price as if it were port-installed. It's a lot of labor time for the dealer. Port-installed, it's US$699. If the dealer does it, people have posted that it's common to get quoted a price of double that. Most if not all of the other port-installed accessories have a healthy profit margin for the dealer to do it at the same price, but not the hitch receiver.