I have a 2012 Camry and Smithtown dealer replaced original "recalled aka DEFECTIVE" Torque Converter back in 2017 with 60k miles. Today, 4 years later with an additional 60k miles, I am having the same shudder and it is worse than the first time. I went to the dealer and they confirmed it was the Torque converter again. They also told me there was nothing they can do but quoted me a price to replace. I called Toyota Corp and spoke with rep named Drew who seemed like a puppet for Toyota. They must have a script to reply to the customer because he kept repeating the same thing. He said that the enhancement program was a COURTESY! They did what they think they should have and they are not responsible for this same problem. The warranty expired 8 years after purchase which was jan 2021.
I do not believe that anyone should be so accepting of this problem and I am appalled that Toyota is NOT standing behind their vehicle. The "replaced" torque converter that doesn't routinely cause problems in any car especially a Toyota, is clearly Defective!
I don't see any recent posts on this and I was hoping someone had advice on how to deal with this or if anyone is experiencing the same problem after the repair? I do not have the ability to go and buy a new car and I do not have the funds to replace it. In addition, there must be something I could do about the conveniently expired warranty as we have been experiencing a Pandemic and it has effected everyone in some way. How does Toyota not take that into consideration? I would appreciate any feedback on this matter and thanks in advance for taking the time to respond!
I do not believe that anyone should be so accepting of this problem and I am appalled that Toyota is NOT standing behind their vehicle. The "replaced" torque converter that doesn't routinely cause problems in any car especially a Toyota, is clearly Defective!
I don't see any recent posts on this and I was hoping someone had advice on how to deal with this or if anyone is experiencing the same problem after the repair? I do not have the ability to go and buy a new car and I do not have the funds to replace it. In addition, there must be something I could do about the conveniently expired warranty as we have been experiencing a Pandemic and it has effected everyone in some way. How does Toyota not take that into consideration? I would appreciate any feedback on this matter and thanks in advance for taking the time to respond!