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Radio software upgrade

3.9K views 3 replies 4 participants last post by  memexe  
#1 ·
So I purchased my 2018 with the base radio - they did the software upgrade a few months ago where you can get the other apps that were exclusive to the more premium radio (text, Apple Maps, etc.) so i go in sit for 3 hours and they tell me my radio has a software virus and won’t take the upgrade and my warranty expired 4 days ago 😳. I inquired about a new radio - $2000+ - any suggestions??
 
#2 ·
virus?

You could try it yourself. Click on the link on that post and read the audio base TSB pdf and follow the instructions. Download the base audio system update files and get a good usb drive.


 
#3 ·
The dealer is taking advantage of you. I never heard that the radio could get a virus. The radio runs its own OS and is bulletproof for viruses. Try what fungabriel suggested and if all fails then send it into oemautopartsco.com which charges $200 to get it up and running. You are more than welcome to send it to me as well for free. I live in South California and you can meet me at my home for me to fix it for no charge as well.