I doubt the OEM is AGM. I guess that they get their Toyota batteries from Toyota USA and they have a shortage for some reason. Obviously, if they wanted to source the battery from somewhere else, they should be able to get it right away.

I think it is a 24F, but I am not sure and I am too lazy to look it up. Toyota batteries (like most other brands) come in two different CCA ratings, and they are nothing special.

 

I doubt the OEM is AGM. I guess that they get their Toyota batteries from Toyota USA and they have a shortage for some reason. Obviously, if they wanted to source the battery from somewhere else, they should be able to get it right away.

Where is Toyota sourcing their batteries from these days. It use to be Panasonic, then it was Johnson Controls. Not sure who the OEM battery manufacturer is for Toyota these days.

I don't know why anyone would insist on a genuine Toyota battery. No such animal.

 

My 2019 came with a Yuasa battery, not the usual Toyota battery found on toyota vehicles without stop/start.

 

Buy aftermarket.

 

Sounds like he is getting the battery replaced for free by the dealer. Otherwise, yes, buy after-market.

 

Looks like a normal group 24F battery, AGM would be better for start/stop.

 

Just about a week ago had my 2017 battery replaced on warranty in AZ. Quick job and no hint of any supply problem.

 

The dealer has to order the parts from the Toyota parts distributor. So it could just be the OP's dealer was out of stock and your dealer enough batteries in stock, even if there would have been a delay if your dealer tried to order more from Toyota.

 

Yeah, its an Yuasa EFB battery. I think thats part of the problem. That is OEM, and I think they may need to replace it with the same on a warranty claim? Maybe the EFB's are being phased out for AGM, and this is just terrible timing. Im going to try to get them to throw an AGM in it today.

 

It probably is hard to find a EFB (enhanced flooded cell battery) in 24F size. I have a H8 size EFM battery on my Hyundai Genesis that is available just about anywhere, but I have not seen an EFM in a 24F size at most retail stores.

The EFB batteries are basically like a normal flooded cell battery, but they are completely sealed. They do require a vent hose for gases if too much pressure builds up inside the battery.

I don't think AGM batteries are all that great for car with stop/start. Most of the AGM batteries I have seen have worse warranties than premium flooded cell batteries.

 

Still on backorder, and no updates or idea on when they might be available. They are paying for her to drive a decent rental, but this sucks for my Mom. You buy a car, the next day the battery is dead, and you drive a Chrysler rental for weeks... They said they will not put an AGM battery in it. They must replace with original type etc.

 

Ive bought brand new cars in which the battery was dead and Ive had a camry that the battery died, I tried to get to the dealer, it died twice getting there(3 blocks away from a restaurant), last time was at a stop light in Peoria on Bell Ave, missed the left turn light.. I ran to dealer, they came jumped it, I let them drive it there, died once more going thru their bay...Replaced battery free and was in no way even close to being under warranty. But I was their customer..A little PR never hurts

 

Sounds like a typical dealer BS story, but they are paying for my Mom's rental so they certainly should be motivated to get it back.

My Mom just bought a '17 xle with start stop. She bought it last Thursday, Friday morning it wouldnt start, jumped it off took it in, and here we are. Im thankful they are covering a loaner/rental, but cmon. The service writer couldnt tell me anything about it. I told him, look I know a little about this stuff, whats so different about the battery on a start stop? Whats the group size? cca? Im sure its AGM... He recycled some bs line with no specifics.

Does anyone know about the battery specs, or anything about a shortage? I know its the season for them to go out, at least in the south.

BTW, I was registered for years but couldnt get my old signin to work. Ive owned a couple Camry's, a Tundra, my wife has had a Highlander and two Sienna's.

I just had a similar scenario. 2017 Highlander XLE with the Start/Stop feature, just over 2 years old and the battery died. Was told by the dealer the battery needed was a special order item. I was given a loaner. Took 6 days for the battery to show up. Also, these batteries are $375-400. Glad mine was still under warranty.

 

I just had a similar scenario. 2017 Highlander XLE with the Start/Stop feature, just over 2 years old and the battery died. Was told by the dealer the battery needed was a special order item. I was given a loaner. Took 6 days for the battery to show up. Also, these batteries are $375-400. Glad mine was still under warranty.

Good reason not to buy a vehicle with stop/start.

Sent from my VS996 using Tapatalk

 

This is my 2019 XLE Yuasa battery.

Extra info on the battery. https://www.autoserviceprofessional...professional.com/article/103036/stop-start-battery-caution?force-desktop-view=1
No longer for sale?
https://www.toyotapartsdeal.com/oem/toyota~battery~28800-31550.html

 

Here is some info on the battery:

"Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge. "

https://static.nhtsa.gov/odi/tsbs/2019/MC-10153248-9999.pdf

The battery is made in Japan, which is probably one reason it costs so much, and also takes awhile to restock it, especially if Toyota USA is experiencing a higher rate of failures than expected.

 

Here is some info on the battery:

"Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge. "

https://static.nhtsa.gov/odi/tsbs/2019/MC-10153248-9999.pdf

The battery is made in Japan, which is probably one reason it costs so much, and also takes awhile to restock it.

That is good information and may explain all of the "dead" Highlander threads. "Wrong" battery.

 

Seriously this whole stop start thing is a joke on so many levels.

 

It's all part of the same trend that is giving us 0W-16 motor oil, 10K oil change intervals, lifetime ATF, etc. It's all for improved fuel economy and other environmental concerns (including, but not limited to, toxic waste disposal).

Just wait until you see what happens to automobiles if the next US president is a Democrat.

 

In looking up Toyota part number 28800-31550 on the various websites that sell Toyota OEM parts online, it says that battery is a Hazmat item, and they cannot ship it to customers. So it takes some kind of special hazmat shipping to get to the Toyota Parts distributor and then to ship it to dealers. I assume that means it cannot go UPS, FedEx Ground, etc, and must go by a special freight shipment. I don't know if that is the case for all auto batteries, but it could be (except for AGM which are completely sealed).

 

That would be a possibility. Did a quick Google Search and it seems to have been superseded too.

28800-31550 Genuine Toyota Battery

ToyotaPartsDeal.com offers the great deal for genuine Toyota parts 28800-31550 (2880031550) Battery. All parts are backed by the Toyota's warranty.

www.toyotapartsdeal.com

 

please delete duplicate post

 

DISCONTINUED

 

DISCONTINUED

A lot of other Toyota Parts websites just say it cannot be ordered, because it cannot be shipped. Discontinued "could" mean that that retailer doesn't stock that part, not that Toyota has discontinued it. But you may be right that it is discontinued and replaced by another part number (which I would of thought that they would list the new part number).

 

Possibly discontinued due to excessive cost or import restrictions, which unless there is a locally produced generic equivalent, means importing direct from Japan at greater cost left over stock perhaps.

 

Two weeks now. I opened a case w Toyota yesterday. I believe the dealer, I think their hands are tied. We'll see. I hope Toyota will ok an AGM battery.

 

In the Toyota Parts catalog, the specified battery (about $400 MSRP) costs a lot more than an AGM, so I think there is some reason why they think an AGM battery is not suitable.

 

This is really stupid on Toyota. They are wasting money on a warranty lease costing them much more then just putting a non Toyota labeled battery in there just to keep the illusion that Toyota's Labeled batteries are better.

 

The specified battery is not a Toyota battery. It is not one of the Toyota TrueStart batteries sold by Toyota dealers in the USA. The specified battery has an MSRP of about $400 in the Toyota Parts catalog.

I don't think Toyota is stupid, and there is some reason why are willing to pay for the free loaner until they can get the right battery.

 

Some of the Toyota parts websites just say the battery cannot be shipped using normal means (UPS) due to Hazmat restrictions. and therefore are not for sale online. I think that is the case with most flooded cell batteries, because they can leak if turned sideways or upside down, and they have acid in them.

 

I think that is the case with most flooded cell batteries, because they can leak if turned sideways or upside down, and they have acid in them.

Long gone are the days when batteries were shipped dry and the battery seller added the acid when they sold the battery.

 

Doesn't take 2 weeks to get a battery in country, that battery is coming from Japan, which is extraordinary for an American assembled vehicle, as the battery is one of the easiest items to supply from domestic sources. This vehicle should have been engineered to use a U.S. sourced battery.

 

Doesn't take 2 weeks to get a battery in country, that battery is coming from Japan, which is extraordinary for an American assembled vehicle, as the battery is one of the easiest items to supply from domestic sources.

Both my Wife's Accords came with AC/Delco batteries.

 

Toyota called me back, said they will not put a AGM battery in, period. Can not "change the design" on a warranty repair. They estimate it will be another two weeks.

 

Same issue occurred with other automakers using EFB batteries... wait forever for them to show up and pay a ton for a battery that still doesn't last long in usage

So, your either exercise the warranty and enjoy the rental, or you skip the warranty and just pick up any 24F battery.

 

The battery in my 2017 Highlander Limited Platinum died right after 2 years of use. The new battery, ordered by Toyota dealer, was on the back order. It took 10 days for them to get this battery. This is the picture of the new battery installed:

You can read the full story here: 2017 Battery Replacement

 

A lot of sites say... We should replace a EFB battery with an EFB battery rather than a AMG battery. Why?? Isnt the AMG battery an upgrade to a EFB battery?

 

Yuasa batteries were discontinued as far as I can tell. I believe I saw somewhere that the batteries are now made by Clarios which bought out Johnson Controls battery division in May of last year. They are a Canadian company now but still based in Wisconsin.

 

The Johnson Controls (JCI) battery business that was purchased by a Canadian Private Equity firm has battery manufacturing plants around the world. The company that now runs the old JCI battery business is called Clarios with HQ in Milwaukee WI, but I don't think they manufacture any batteries there (I believe that most JCI batteries for the North American market were and still are made in Mexico).

Johnson Control has now exited the automotive parts business, and will continue with their other industrial lines (focused on heating, cooling, fire protection, and security products and services) having also merged with Tyco International.

 

buying a battery from toyota sucks. if the battery dies, your car is stranded. you cannot take out the battery to bring it in for a warranty replacement. it has to be in the car. that means towing the car in and getting charged for that. so instead of towing your car to the dealer i bought from costco. if the battery dies you can bring it in for a warranty replacement without the car.

 

I bought from costco. if the battery dies you can bring it in for a warranty replacement without the car.

Costco does not have the correct battery. You need and "special extra flooded battery"
It may fit, and work for a while but it's not correct and may lead to other issues. And if Toyota finds out you put the wrong battery in and you have other electrical problems after that they can easily deny any warranty item.

 

No issues to worry about... aftermarket battery will last longer, not last as long, or have just as long life as the OE battery. OE fancy battery life was nothing to brag about at its price range. Pay $350 for fancy dealer battery or $110 at local autopart store. I doubt that the OE battery will last as long as 3 store-bought batteries or 2-AGM batteries.

Group 24F and 35(smaller) have been Toyota common size for many years. I would get a group-24 AGM and thumb nose at the dealer. But, some want all for free... if under warranty, all you can do is wait. If not under warranty, don't bother with using an OE battery. Use a tape measure and one could possibly go bigger than 35 or 24F.

If you want to assist 'ANY' battery, especially for start/stop shenanigans, add an ultracapacitor. A 6-pack of D-cell-sized ultracapacitors will start a car 'without' a battery. With the battery, can use a small ultracap to reduce load on battery during starting and make battery last longer. Nope, automaker engineering excellence will just make a better more expensive battery, like EFB, that doesn't live up to the hype, other than cost which is overhyped.

 

No issues to worry about... aftermarket battery will last longer, not last as long, or have just as long life as the OE battery

Years ago Toyota OEM battery was Panasonic. Panasonic makes excellent car batteries. There are only a handful of battery makers in the world. Panasonic and Johnson Controls make quality batteries. Never had a problem with and OEM battery. They are made by one of the few battery makers.

Why won't they just pluck a battery from a new Highlander on the lot, and replace when they get one in? That would save Toyota a ton of money for loaners.

Toyota would loose money on the sale of that truck while they wait for a replacement battery. Most dealers do NOT own their vehicles. The bank does. For every day it sits on their lot they are loosing money.

The best solution is for the dealer to put an aftermarket EFB or AGM battery in. But because the name Toyota is on the part they won't do that. But if the Toyota name is NOT on the part...they will and do use aftermarket parts if none are easily available through the Toyota supply chain. All dealerships do this...Well maybe not Tesla and Rolls Royce.