I just had same problem. I looked at a picture of the secondary hood release part on an website to see what it looked like. That helped me figure out that the release tab was bending when I pushed up on it. I could see that if I could move my finger further back on the release tab that I would have more leverage and it worked. Once I got the hood opened, I oiled the hinge point and worked it back and forth several times until it worked smoothly. I also oiled the hook and U-shaped piece on the hood. I hope this helps anyone else that has the problem.