Plugs are too last to 150,000 seems early too do plugs. Water pump is a good idea since you will have to re-do the timing belt job if the pump fails!!

 

The price seems reasonable for a dealership.

+1 on skipping plugs but combining water pump/timing belt.

 

As said plugs will go an easy 125k miles. Timing belt and water pump on my Lexus was $500 about 4 years ago at Toyota dealership

 

I agree with the others about replacing the water pump at the same time. As for knowing if they actually changed the water pump, I can only say that's where really knowing your way around an engine helps so you can make visual inspections like that and check work, etc. Regarding the prices you quoted, I can't say because of the difference in exchange rates between the Canadian dollar, taxes, or other taxes/costs required in Canada but not the U.S. As always, my mantra is to find a private mechanic you can trust and forget dealership service centers if you can.

 

Hi,

Thank you all for your replies and advises.
I agree that the best approach would be to have this done via friend-mechanic. However, since this is a somewhat touchy job involving the proper operation of engine, and work that has to be guaranteed, I am leaning more towards the dealership. Everything else of course is done by friend-mechanic

 

The recommended interval for plugs is actually 120K miles. That is the recommended on Iridum plugs. Some members in here may choose to push that envelope a bit. Although I don't think any harm would come to the engine, the longer you go, the more the performance (gradually) suffers.

The water pump is one of those that since everything else is off, it is just a preventative thing to do. It is only a little more labor and the price of the part. Along with the T/belt you should be doing the water pump, drive belts, and the two cam seals and the crank seal. Everything is accessable and while not neccessary, it goes to the theory that if they fail later, you'll have to pay to do it all over again, where you could have prevented it from occurring while you had it all apart.

We do a package and it is $795.00 USD for the items I mentioned, not including the plugs.

FYI, I sell Genuine Toyota OEM parts, at 30% off MSRP to TN members and I only charge actual shipping costs plus $1.00 - $2.00 for materials, etc. With a Canada order you would have to pay the duties and taxes, but still I think it would be a heck of a savings from your local dealer.

Plugs would be $172.00 USD

 

Get different quotes from your local (or even non local) Toyota dealers on belt and pump replace package. Also consider ordering the parts at a discount just asking for a labor quote from each dealer.

 

I know with the BMW dealerships here, I get drastically different prices between the different BMW dealers. Ironically, the one with the cheaper price also has the best reputation for quality of service. The one that charge higher price had bad service review, and lower quality overall. Go figure.

I've never heard anything good about any Toyota dealership, neither service, workmanship, nor technical knowledge! I'd love to be contridicted, cause I own a HiHy now, and would love to be able to leave my vehicle in good hands. I so don't want to fix my own car anymore. Ok, maybe the occassional 25K mile oil change.

 

Well, I got a quote from 3 different Toyota dealerships in the town. They are all charing the same +-$30. I decided to go with the one whose reputation among my friends who go there is good.

Come Thursday we will see how good (or bad) they are.

 

How'd it go?

 

It always pains me to hear when a Toyota customer doesn't like or trust their local Dealer. I am sure with good reason and all I can say is this; Not everyone at every dealer is bad or has bad intentions. You will genuinely find good people at most dealers. I really wish I could assist each and everyone of you, because I believe it is us as the Dealers who do, and should, appreciate your business. It is a given, it is earned. On behalf of all of you who have had a bad experience, I am trully sorry.

 

Hi all,
Just wanted to report on the preventive maintenance repairs that I did on my HL.

After driving little over 100km so far everything looks good.
The engine appears to runs a little smoother and overall performance of the HL seems to be better. (this might be just my subjective feeling)
I did not have ways of proving that they changed the water pump beside them putting it on my receipt (including the coolant change).

They wanted to charge me some extras on top of the quoted prices (coolant change and "shop supplies"??) but I refused to pay for that....they did not object to "fix" this issue for me.

All in all...so far everything looks good. At leas I have now 1 year or 20,000km warranty on the work and parts they did.